Hotel Servigroup Castilla

“Outstanding”

We cannot praise this hotel enough, from the minute we entered the service was outstanding. First we were greeted by Jackie on reception. The bar staff especially Ingrid and Jamie, the cleaning staff, the restaurant staff. We will definitely return and we truly cannot recommend the Castilla enough.… more

We cannot praise this hotel enough, from the minute we entered the service was outstanding. First we were greeted by Jackie on reception. The bar staff especially Ingrid and Jamie, the cleaning staff, the restaurant staff. We will definitely return and we truly cannot recommend the Castilla enough. Our holiday was fabulous. The food was outstanding, so many different dishes to choose from each day. The chefs were kind and all the staff had plenty of time to talk to ypu, nothing absolutely nothing was a problem. The rooms were clean and spacious. Lovely balcony. If you're looking at this hotel please don't hesitate, just book it, you won't regret it.

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“Happydays”

First time at this hotel after staying in a few in Benidorm, Check in was quick and easy with a room on 11 floor, Room 1109 , clean plenty of space, free safe comfortable beds we had no trouble with lifts at anytime , nice bar , cheap price small swimming pool , no trouble with getting a sunbed … more

First time at this hotel after staying in a few in Benidorm, Check in was quick and easy with a room on 11 floor, Room 1109 , clean plenty of space, free safe comfortable beds we had no trouble with lifts at anytime , nice bar , cheap price small swimming pool , no trouble with getting a sunbed , good location found staff to be happy and work hard to make stay enjoyable, would we stay again …… yes without doubt, …..it would have been a 10+ if there had been a kettle / tea in room

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“Great hotel”

Great hotel . Spotlessly clean throughout hotel . Rooms cleaned and daily towel change . Free room safe . Pool towels can be hired just €20 deposit though they don’t exchange for clean ones but you do get your deposit back in full . Beds very comfortable and great electric blackout blinds . Food pr… more

Great hotel . Spotlessly clean throughout hotel . Rooms cleaned and daily towel change . Free room safe . Pool towels can be hired just €20 deposit though they don’t exchange for clean ones but you do get your deposit back in full . Beds very comfortable and great electric blackout blinds . Food pretty good for a small hotel . In a quiet area with a few bars within close walking distance. Good location for both new and old town . Never had a problem getting a sunbed at any time of the day though this could be due to the time of year . Would I go back to this hotel definitely. A lot of older clients in hotel and entertainment centres around this age group

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“ticked all the boxes”

Booked to grab the last part of summer. Returning to the hotel after a two year gap. Happily, all was as we remembered it. The hotel is in a quieter corner of benidorm, although not very far from all the action. The Old Town, the nearest beach and the clubbing area, are all in different directio… more

Booked to grab the last part of summer. Returning to the hotel after a two year gap. Happily, all was as we remembered it. The hotel is in a quieter corner of benidorm, although not very far from all the action. The Old Town, the nearest beach and the clubbing area, are all in different directions, each about a 15/20 walk. Our room was exactly as requested. Most welcome was the efficient independent air conditioning, because the weather was very hot, even for September. Nice poolside balcony, TV, Safe, Fridge. No coffee facilities. Very satisfactory bathroom. One tiny grumble, most benidorm hotels provide a couple of bathroom glasses for toothbrushes etc. Here, unfortunately, you only get 2 cardboard cups, which start leaking after 24 hours use. The standard of the restaurant food is way above the benidorm average, and its preparation is quite sympathetic to british tastes. The bar area does have a kitchen of sorts and there is a limited menu during the afternoons. The pool area is usually one of the quietest in benidorm. Unusually for benidorm hotels there are plenty of sun chairs, available for all. There is evening entertainment in the large lounge area. Also a large TV screen for football matches. Another plus for those seeking a quiet vacation is that the hotel does not particularly welcome stag and hen party groups. Reception staff were incredibly helpful with their local knowledge. Would, and probably will, stay again in the future.

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