Hotel Mediterraneo

“Lovely stay”

Just came back from a 4 night stay here, we have absolutely loved it!! Everything was prefect. It is run on a card system they took a picture of me and my partner when we got there and put us both on both cards so we could go up and get us both a drink which was prefect. The room was just what you … more

Just came back from a 4 night stay here, we have absolutely loved it!! Everything was prefect. It is run on a card system they took a picture of me and my partner when we got there and put us both on both cards so we could go up and get us both a drink which was prefect. The room was just what you needed clean, big, comfy bed clean towels everyday, there isn't any AC but it was cooler when we went so that didn't effect us. The pool it was cold but it was fine for a quick dip to cool down. The food was amazing a different selection every day, we walked away full and happy. The only thing I would say is if your a dessert person it's not a great selection but there's always ice cream and yogurts then the last night a chocolate fountain - amazing. You are far enough away from the main strip to not hear any of the noise but close enough to walk about 15 to 20 minutes. The staff we lovely really pleasant and polite a really lovely stay. We would definitely go back and recommend to anyone wanting to go to benidorm. Lovely stay very happy.

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“Great hotel and holiday from start to finish”

Arrived at the hotel around midnight, was checked in quickly and offered food in the dining room. The rooms very simply furnished and I found the bed comfortable. The cleaning staff were excellent and fresh towels provided daily. The whole of the hotel was spotless and we found all the staff very p… more

Arrived at the hotel around midnight, was checked in quickly and offered food in the dining room. The rooms very simply furnished and I found the bed comfortable. The cleaning staff were excellent and fresh towels provided daily. The whole of the hotel was spotless and we found all the staff very pleasant and helpful. Some people have complained about the card system, but it kept people from ordering lots of drinks and meant the queues were minimal. Food was varied and a decent quality and again, the staff were lovely. Loved the pool area and the animation team worked incredibly hard. Would definitely recommend and return.

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“Oh dear dropped from 5 stars to 3”

We have been coming here for many years and it is our home from home in Benidorm but this year instead of our customary 5 star review we have dropped it to 3. First the positives, the hotel is always clean everywhere and despite other comments the staff are always friendly and helpful. Yes with the… more

We have been coming here for many years and it is our home from home in Benidorm but this year instead of our customary 5 star review we have dropped it to 3. First the positives, the hotel is always clean everywhere and despite other comments the staff are always friendly and helpful. Yes with the card system you do need to present a card for each drink which can be annoying if you forget but it's NOT the staff' s fault. Now for the sole reason for dropping from 5 to 3 stars.......the restaurant. The staff try their hardest and ALWAYS seem to be working flat out and the quality and variety of breakfast is still good but because only one cook they have to try and cook fresh eggs and pancakes as well as keeping everything else topped up and often things ran out. NOW the real problem is the massive drop in quality and variety of both midday and evening meal from previous years, again often empty or cold food with less choice. Hotel management listen to this and address it, talking to other regular guests who have come here a lot they seem to be of the same opinion about the food. I do hope to see the food back to it's old high standard next year and to be writing a 5 star review.

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