Hotel Benidorm East By Pierre & Vacances

“Disappointed”

Overall the hotel is lovely and clean with a nice big reception area. Staff are friendly and helpful. Plenty of choice of different foods and the desserts were delicious however the food was not very warm. The range of alcoholic drinks is very limited and husband was disappointed that there were… more

Overall the hotel is lovely and clean with a nice big reception area. Staff are friendly and helpful. Plenty of choice of different foods and the desserts were delicious however the food was not very warm. The range of alcoholic drinks is very limited and husband was disappointed that there were not any ales only mainly larger. Rooms could be better. Some of the pillows did not have covers on and same for the duvet if you choose to use one, which is provided in room. No kettle with coffee etc making facilities in rooms.daily house keeping could also be better The cleaner just made the bed in a fashion and cleaned the floor and that was it . Nothing was replenished what we used such as glasses, toilet paper etc so do need to keep asking cleaner for that. We did spend the day at the beach one day and bringing sand into the room cannot be helped but this carried off our feet into the bed which did not get changed during our stay which was for a weeks duration, so had the lay in a bed with sand in. The hotel got very noisy and very busy from young generation of same sex groups playing loud music from their rooms, shouting off the balcony to other members of their party or other same sex group to a coach load of Spanish seniors which made the restaurant very busy and full most of the time. This also caused the free shuttle bus service to become full so some of the times had to walk up and down the hill due to it being full. There was no entertainment on so if looking for that then would need to go elsewhere for it. Overall we did enjoy our stay but can’t see ourselves returning back.

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“Couples trip”

The hotel was clean, nice reception area and the pool was large. The snack bar was good with quick snacks and drinks, plenty of Sun loungers too. The staff were friendly and helpful. The breakfast and dinner buffet was lovely compared to some other hotels I’ve stayed in. A few downfalls during our… more

The hotel was clean, nice reception area and the pool was large. The snack bar was good with quick snacks and drinks, plenty of Sun loungers too. The staff were friendly and helpful. The breakfast and dinner buffet was lovely compared to some other hotels I’ve stayed in. A few downfalls during our stay, one was the noise was ridiculous as we could hear everything from the rooms next door. Also the rooms are quite small. I am an active person however I found the hill very tiring walking up everyday from the beach so would be mindful of that.

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