Hotel Agua Azul - Adults Only

“Wonderful Experience”

June 13--27 -2024 Thank You to all the Staff for a Wonderful Holiday. A very special Thank You to Kitchen & Restaurant Staff for taking care of my Special Dietary Requirements. Also like to thank all the Bar Staff Especially David. Hope To Revisit Your Excellent Hotel In The Very Near Future... more

June 13--27 -2024 Thank You to all the Staff for a Wonderful Holiday. A very special Thank You to Kitchen & Restaurant Staff for taking care of my Special Dietary Requirements. Also like to thank all the Bar Staff Especially David. Hope To Revisit Your Excellent Hotel In The Very Near Future Allan & Angela Room 114

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“Great location, a few improvements would make it great value”

We’re on our last 3 days of our 2 week holiday at the Agua Azule, and we’re really enjoying this small hotel. What we loved: location to old town, free room safe, excellent premium drinks, staff are amazing, food is good and pool food great, cleanliness and room cleaning amazing, comfy beds, free... more

We’re on our last 3 days of our 2 week holiday at the Agua Azule, and we’re really enjoying this small hotel. What we loved: location to old town, free room safe, excellent premium drinks, staff are amazing, food is good and pool food great, cleanliness and room cleaning amazing, comfy beds, free bottled water. What was ok: entertainment, lots of it but a bit ‘phoenix nights’. What we didn’t like: there are more guests than sun beds, needed to queue for a bed from 8:30 or 8am for the best spots (doors open at 9am and it’s a mad dash). Some sun beds and chairs are on their last legs, the material has stretched and you can feel the bars on some which is uncomfortable. Overall: a safe bet for a nice holiday, everything balances out. We would visit again hoping the above can be improved from our feedback, for a small hotel it is struggling to fit everyone into its small outside area and the over flow terrace doesn’t have a bar, enough beds or the sun all day.

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“Beautiful hotel”

A lovely warm welcome from the reception staff & always a cheery hello or good night . We paid extra for pool view & was happy with our 6th floor room . Rooms are open plan - very clean, spacious , beds are very comfortable , plenty of wardrobe space but no drawers , a good shower , miniature to... more

A lovely warm welcome from the reception staff & always a cheery hello or good night . We paid extra for pool view & was happy with our 6th floor room . Rooms are open plan - very clean, spacious , beds are very comfortable , plenty of wardrobe space but no drawers , a good shower , miniature toiletries provided but I’d prefer bigger options within the shower cubicle, I took my own shampoo/conditioner, there’s separate WC with frosted glass door ( could be a issue if not with nearest & dearest) & then the sink unit which is behind glass partition which we found ok (some visitors don’t like this about the rooms) the A/C & safe included at no extra cost , room cleaned & towels changed daily. A/inc Food - we found plenty of choice at all meals , food nice & hot , great selection of salad , main dishes & desserts & fruit , I didn’t have much from cooking station- always a queue when I looked ( bad timing on my part) , you can easily do a nice 3 course meal . Personal preference- tables to be set with 2 sets of cutlery instead of just the one , you either save your knife & fork or get another set . Snack bar also had a nice enjoyable selection of food. Drinks - tried a couple of cocktails included in A/inc but not very nice , strike me down for saying this but spirits with mixers can be served too strong which makes the drink not very enjoyable, bar staff need to get measures better balanced. Gripe of mine - plastic glasses in the evening , totally cannot stand this , drinks don’t taste great . Glasses only indoors. We tried the wine /cava but not nice ( personal opinion) , bottled water readily available. Entertainment- some good ones but some not so but nice to have the option to watch . We didn’t stay at the hotel for the entertainment- we like to go out & about , came back to the hotel for a nightcap , feel a bit cooped up indoors where the entertainment was situated. It was nice to have the singers during the day. Staff - most gave you a friendly smile when serving you, some I felt were a bit robotic especially in the evening- just literally asked you what you wanted - no eye contact , just put drinks on the bar & moved onto next person , also they don’t really notice who’s next to be served ! I don’t want a circus act when getting a drink but as a guest I felt a bit uncomfortable at the bar. Pool/towels - pleasant pool , cool but refreshing!! Sun loungers packed in & guests queuing to get the beds nearly an hour before the pool doors were opened at 9am . Like other Benidorm hotels sun moves about during the day , loss of sun happens frequently. Check out - smooth & early breakfast arranged due to our pick up time also happily printed off our boarding passes when we asked . Generally a beautiful, welcoming, bright & clean hotel . A great location for both the old town & the new area of Benidorm, we said we would return & recommend this hotel - the odd bits mentioned are personal to me & my husband & can easily be changed eg just ask for a weaker drink once you get the vibe of the strength !!! I always give a review on our personal experience & also to help other guests enjoy their stay& have a wonderful time. Just one mention about plastic - I really did think this hotel could be more environmentally friendly , the amount of plastic that is used is crazy - can I suggest recycle bins for the guests to use during their stay plus larger refillable toiletries. Wish I could give a 4.5 score, 4 seems a bit harsh but 5 not true for us.

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“Honest review!”

I have just arrived back home after spending 7 nights in this hotel. I am definitely surprised to see that most people have rated it 5 stars, therefore I wanted to share my honest and fair views. The hotel is very clean, with majority of the staff being lovely, and food at dinner and tea was amaz... more

I have just arrived back home after spending 7 nights in this hotel. I am definitely surprised to see that most people have rated it 5 stars, therefore I wanted to share my honest and fair views. The hotel is very clean, with majority of the staff being lovely, and food at dinner and tea was amazing. Breakfast wasn’t the best, they had all the components of a full English but not great quality. The pool is very small, and you cannot reserve towels until 9am. We didn’t have an issue with the idea of this, but when we went downstairs at 9am to see 30 people all queuing to go get a sun-bed, I was really upset! As the week went on, you could see people start queuing at 8:20am!! I believe this really shouldn’t be allowed, if it’s a 9am mark, then people should get there for then, not 40/50 mins earlier. So if you’re wanting to sun bathe a lot, prepare for sun-bed wars! The bar in the hotel is good, with branded drinks and strong measurements, most of us ended up having to ask for less spirits in our glass…that’s a first! They had a variety of cocktails on a list but some of them cost money and others are in the all inclusive, but it doesn’t state which is which. The cocktails came from a pre-made machine where the bartender then added spirits to the glass, they were far too sweet and sickly for me personally but if you like sweet drinks then you’ll love them. The snack bar by the pool is also good! Really tasty food. With the 7 nights we stayed here, there was only 1 act on an evening that we really genuinely enjoyed, and this was the supremes tribute, they were fab! Apart from that a lot of the acts are cheesy and weren’t our cup of tea but if you like this then you’ll be very happy here. Overall I’m glad I chose this hotel due to the location, however I can’t say I would ever stay here again, there are too many little things, like the pool issue, breakfast, and entertainment that weren’t to our liking. However if you want a holiday near the old town where you don’t plan on sunbathing then this hotel is for you :)

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