Aqua Magic Rock Gardens

“Family holiday November 2024”

Fab hotel! Staff welcoming and friendly. Rooms immaculate - can't praise the cleaning team enough. Entertainment team fab with the kids and plenty to do for all! Food good, plenty of choice even for the fussiest of eaters. Evening entertainment, plenty of variety, loved the Loro parrot and reptile … more

Fab hotel! Staff welcoming and friendly. Rooms immaculate - can't praise the cleaning team enough. Entertainment team fab with the kids and plenty to do for all! Food good, plenty of choice even for the fussiest of eaters. Evening entertainment, plenty of variety, loved the Loro parrot and reptile shows! Would recommend and would come again!

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“Rethink if you are a family - hotel gives false information as so many groups here”

We came for 5 nights for my daughters birthday. There is some pros and cons of the hotel but I have been a travel agent for a long time so here is my honest opinion. Hotel is ok. Nothing special and nothing bad but the what is good is the kids entertainment, it is fantastic! They make you laugh al… more

We came for 5 nights for my daughters birthday. There is some pros and cons of the hotel but I have been a travel agent for a long time so here is my honest opinion. Hotel is ok. Nothing special and nothing bad but the what is good is the kids entertainment, it is fantastic! They make you laugh all day long! Pool - rubbish! Hotel layout - again rubbish, it does not make any sense, there is no outdoor seating if you want a drink outside. So many lifts which is good but most of the time don’t work. Rooms - horrible without a balcony, it makes you feel claustrophobic. The only thing I will say is that they are so clean and the beds are really comfortable! Food - omg where do I start, it’s so bad, we went out every day and night to eat luckily it’s cheap out in Benidorm! Drinks - yeh good. Just standard all inclusive drinks. One thing I am really disappointed in is the people here. The hotel states that there is no groups allowed. This is a complete lie. Drunk middle aged people in groups everywhere. The bar is full of them but it’s embarrassing. The reason we picked this hotel was because it’s a family favourites. The hotel was so busy and there was about 10 families. The rest were drunk groups. This is so disappointing within the hotels standards because this is false information. 2am people coming in singing and laughing, drunk people walking around with 2 glasses on wine/beers in their hands, groups of women playing brum and base music in the lobby. This isn’t acceptable and making myself and my husband really uncomfortable. The bar area is not big enough. There is around 8 tables and no where to sit as a family because of the drunk groups everywhere. Reconsider if you are looking at booking here. I know one thing I won’t be promoting it.

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“More of an average 3 star”

This hotel is average and more of a 3 star. There are 2 main restaurants but they shut one as they were winding down for the off season, however this was October half term so the hotel was busy which resulted in queues for breakfast and evening meals. They opened the other restaurant once for bre… more

This hotel is average and more of a 3 star. There are 2 main restaurants but they shut one as they were winding down for the off season, however this was October half term so the hotel was busy which resulted in queues for breakfast and evening meals. They opened the other restaurant once for breakfast as they couldn’t cope in the main restaurant. The food was distinctly average at best, with limited vegetarian options on certain days. The restaurant was like a school canteen and was manic. I found most of the restaurant staff were hard working and polite. We had a master room which was really spacious and is definitely recommended if you’ve got quite a few in the room. The room itself is very dated with dark wood and not enough cupboard space. The bathroom is really dated and very small and claustrophobic. The walls are paper thin and we had a feral family next door that would make noise at all hours. The pool area was ok, the sunbeds were all on top of each other and a bit cramped. At this time of year the sun was behind a large apartment building by around 1pm and by the time it reappeared the sun was too low to actually get the warmth from it. There’s a bit a scrum at 10am to get loungers but if you’re late down then there can be some available further away from the pool. As part of the feeling that the hotel needs some money spending in, the large screen above the pool is broken and pixelated. One of the pool speakers does not work properly and makes a horrendous noise when they’re playing music. The roof top bar only opens at 16:00 and is really nice. There’s loads of lovely sunbeds up there and would be ideal during the day as it would get more sun. For some reason they only open it quite late. The gym is poor with some of the main equipment broken. The African theme doesn’t work and needs getting rid of. In the evening there can be lots of queues for drinks. There were some excellent singers in the salon mgambo, which bizarrely has a London theme. The hill is ok but if you’re struggling with mobility or fitness then you will feel it.

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