H·Top Amaika - Adults Only

“Htop Amaika”

Hotel close to the Beach, with a beautiful promenade to walk along. The old town is within walking distance. Very attentive staff.

“Dining room problems”

The main problem for us was that the air conditioning in the dining room resulted in it being at times uncomfortably cold and some other quests where wearing jumpers and coats while dining. The other problem was having to queue for the evening meal. What table staff there was could not keep up wi... more

The main problem for us was that the air conditioning in the dining room resulted in it being at times uncomfortably cold and some other quests where wearing jumpers and coats while dining. The other problem was having to queue for the evening meal. What table staff there was could not keep up with the task of clearing the tables which meant that, at times, a big queue built up at the door of the restuarant. The staff were working flat out but it seemed like there was not enough of them to match the amount of customers staying at the hotel.

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“Disappointed customer”

It started on check in 54 euros for a room safe for ten days, then told if we had lunch on day of arrival then lwe would not be eligible for lunch on last day. Our all inclusive package ceased at 12 00 non our departure from hotel was scheduled for 19 30. This alone was meanie mouthed and penny... more

It started on check in 54 euros for a room safe for ten days, then told if we had lunch on day of arrival then lwe would not be eligible for lunch on last day. Our all inclusive package ceased at 12 00 non our departure from hotel was scheduled for 19 30. This alone was meanie mouthed and penny pinching. This putting a down on the holiday opened our eyes and looking showed just how tired the hotel was the bathroom especially. The food was just OK not what I would call four star but you wouldn't go hungry,however every night there were queues to get into the restaurant you had to give room number and pass photo verification on a computer screen. Security such was almost a farce on two nights we eat out the queues were so long. Considering this was a return visit to this hotel all be it a five year gap we were extremely disappointed, so much we planed to return again to the amaika in September which we have cancelled and changed to another hotel. We have been traveling to Calella for many years we are not great complainers in fact this is the first time we have left a bad review even though some of the Hotels we've stayed in have been at the best questionable but never have we felt like this so disappointed really disappointed.

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“Needs improvement, has potential”

I like to start with the negative....water and the lack of empathy. On my penultimate night, tired from a beautiful trip to Barcelona, I went to the bar for some water, ok the bar lady filled my little bottle and I also asked for a glass of water too. I thought being my last night I would get so... more

I like to start with the negative....water and the lack of empathy. On my penultimate night, tired from a beautiful trip to Barcelona, I went to the bar for some water, ok the bar lady filled my little bottle and I also asked for a glass of water too. I thought being my last night I would get some caring emphatic service, so I asked for them to fill me a bottle, empty tall bottle of water and guess what, answer was no, I was asked to go buy the water bottle from outside. Water should be free in an all inclusive you would have thought. So not so good experience. Now the noise, night noises, banging of chairs or something at night.... People talking loudly etc... Now food options Ok looks like a lot, it's much the same bland taste. Definitely not suitable for a rich pallet. Lacking of any good food for vegetarians, my family was disappointed. We read such good reviews about food I guess it's ok. The cream cakes... Ughhh... Margarine cakes all taste the same. Mexican food night was great. Other htop hotel food like pizzas were much better, at other places hadn't served up burnt hard pizza. Sometimes the salmon was too overcooked and dehydrated chips. On request nice sauted vegetables were served. My room tucked in a corner overlooking other people's rooms, terrible. So no room with any views, no pleasant relaxing views. In general rooms were clean, kudos to the team. Thank you. Restaurant staff, very friendly....no issues there. Reception ladies 2 very friendly. One young blonde girl, was quite unwelcoming. Pool ok.. Spa.. ok All in all average. I was lucky to have great company.... So at least enjoyed my holiday. I would not recommend this place for those with food allergies or vegetarians, hotel group is really not inclusive or diverse. Shame. But a big thank you to the service staff. Friendly and accommodating. Except the bar tender who served on the night of 5th July. He could have been kinder. It's all about customer service....he has much to learn.

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