Description
Facilities: The hotel has a lift and features 184 rooms. Check-in and check-out are possible at any time at the reception desk. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities.… more
Meals: Various dining options are available, including a restaurant with air conditioning, a café and a bar. A generous breakfast buffet and lunch are served every day. The menu also offers diet meals and children's meals. In addition, special catering options and picnics are available.
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Swimming pools
- Outdoor pool
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Jacuzzi
- Sauna
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Pool table
- Games room
- Shops in hotel
- Computer room
- Smoking
- Smoking areas
- Services
- Breakfast room service
- Room service
- Safe
- Newspapers
- Supermarket in hotel
- Car hire
- Cash machine
- Luggage storage
- Sale of tickets
- Gardens
- Sun terrace
- Terraces
- Sale of tours
- In-room babysitting service
- Hairdressers / Beauty salon
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Vending machines
- Wedding service
- Board games
- Play area
- Babysitting service
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Café bar
- Bar
- Tea and coffee in common areas
- Activities
- Table tennis
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
- Deposit:
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Excellent
Based on 3531 reviews
Location
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Showing 5 featured reviews out of 3531 TripAdvisor reviews
D
Donlevae F
04/11/2024
“My first trip to Puerto Rico.”
This trip was planned as a gift for my wife’s birthday. After a long day of travel I was met with a warm reception by Juan. He made the first impression and it was a lasting one. I informed him it was my wife’s birthday and he gave me an upgrade seeing as the suite we booked wasn’t ready at the tim… more
T
Tomas E
Miami, Florida
03/11/2024
“Exceptional Venue and Service for Customer Events!”
We recently hosted an event for our customers at the DoubleTree by Hilton Hotel in San Juan, and we couldn't be more pleased with the experience. The customer service was truly exceptional—both prior to and during the event. The staff went above and beyond, showing extreme helpfulness and professio… more
T
Tour65000122172
Staten Island, New York
29/10/2024
“Awesome!”
Valerie, Stefania, Christian, William and James( car attendant) were great. We were treated like family.( priceless)The location, the pool, hot tub and the shuttle to the beach were amazing! I would recommend this hotel 100%.Thank you and many blessings 🙏
I
Ixallyss G
Cary, North Carolina
18/10/2024
“Front Desk”
I had a fantastic experience thanks to Estefania at the DoubleTree by Hilton. From the moment I walked in, she greeted me with a warm smile and friendly service. She was extremely helpful in resolving an issue I had with two separate reservations, making my stay so much easier. Front desk employees… more
K
Keri H
05/11/2024
“Don’t go thru trip advisor. Hotel is nice”
The staff was Amazing and tried to help. However, we booked a balcony room thru TripAdvisor. They were not able to give us the balcony room. Be careful of booking thru trip advisor. I recommend contacting the hotel directly. As I mentioned, the hotel staff was very accommodating and waived the res… more