Description
Facilities: The hotel has a lift and features 651 rooms. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk o... more
Location: The hotel, one of Puerto Rico’s most luxurious, is set on an exclusive peninsula and is made up of 17 acres of lush tropical gardens. The Puerto Rico hotel's location is ideally situated between historic old San Juan and the exciting Condado area, offering a secluded beach, lavish accommodation and amenities tailored to families, couples and business travellers alike. It is also just a 15-minute drive from Luis Muñoz Marín Airport and 5 minutes from San Juan's Convention Center.
Various dining options are available, including a restaurant (with high chairs), a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
- Entertainment
- Entertainment
- Pool table
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Dance hall
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Shops
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Vending machines
- Wedding service
- Kids´ playground
- Babysitting service
- Children’s pool
- Poolside huts
- Sun terrace
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Restaurant with kids' buffet
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Washing machine
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Water sport facilities (on site)
- Snorkelling
- Bike rental
- Mini golf
- Diving
- Golf course
- Surfing
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 21
- Deposit:
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Very good
Based on 8106 reviews
Location
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Showing 5 featured reviews out of 8106 TripAdvisor reviews
L
L A
02/09/2024
“Girls Trip in PR”
Hilton Caribe was a total vibe. If you want to chill by the pool or at the private ocean, you will definitely enjoy! The customer service was great. Mildred at the front desk was the start to my trip, she set the tone for the experience I was about to have. It’s nice when your vacation starts on ... more
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Nancy S
Chicago, Illinois
01/09/2024
“excellent lodgings and services”
A very costly mistake on our side. This hotel is excellent from the time I arrived until I left, and even with all the extras I paid for but did not receive, it was by far my least favorite experience. Though the city is amazing, make a different reservation for yourself. I travel frequently and ... more
H
HotSteph48
31/08/2024
“Awesome hotel and staff”
Awesome hotel. Staff were very professional, friendly, and courteous. Free bottles of water at check-in location which are available every day. Room was clean and modern. We stayed in the waves wing, 13th floor. Elevator was very fast. Room has an amazing view. Food was great. Lots of options. Wa... more
A
Annette G
31/08/2024
“I adore the beach”
I adore the beach, the pool, and the location. Throughout our entire stay at the pool, Hiram provided us with some of the best service we've ever had! I adore the hotel's open-air entrance design. This time, we also visited the spa, and it was wonderful. Excellent facilities.
D
Diana C
31/08/2024
“this hotel has drastically declined”
I regret to inform you that throughout the last three years, this hotel has drastically declined. The front desk manager and bell captain are among the staff members who yell at the patrons. They will yell back at you like you're two years old if you ask them a simple question. We don't have lugg... more