Vidamar Resorts Hotel Madeira

“Soulless place not 5 star”

Not a 5 star hotel and in need of refurb/ updating. Bathroom old .Rooms lovely view and clean , just not up to the standard you would expect. Restaurant was like a factory canteen free for all! No atmosphere to the place cold and clinical. Sprawling no central hub. Would not return to this hotel.

“Average, not 5 star.”

Please don't book this hotel because it claims to be five star-it isn't, the honest opinion of a 76 year who has been travelling for 50 years plus are as follows. Firstly the pro's: 1. The hotel has a wonderful location with stunning sea views, the sunrises and sunsets from our eighth floor … more

Please don't book this hotel because it claims to be five star-it isn't, the honest opinion of a 76 year who has been travelling for 50 years plus are as follows. Firstly the pro's: 1. The hotel has a wonderful location with stunning sea views, the sunrises and sunsets from our eighth floor 'superior' room were amazing 2. The staff were outstanding, friendly, polite and helpful. 3. Convenient location on a bus route. However 1. The hotel is dated throughout, old fashioned and badly in need of a refurb. The bathroom in our room was like something from a 70s porn set with mirrored walls and an antiquated shower head above a worn bathtub. The furniture was worn, cheap and tacky but the worst feature was the bed - it had the hardest mattress I have ever slept on which made my old bones ache so much I actually had to take painkillers each morning. 2. Breakfast was okay but the food at dinner was awful -repetitive and recycled, the same rehashed food would reappear almost every night. 3. This is a large hotel and the facilities are very spreadout, be prepared to do a LOT of walking between them and your room. Overall, it's okay but only average - please don't book it for a special occasion, no way is it 5 star and you would be sadly disappointed.

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“Disappointing”

As many have previously opined, this is not a 5 star resort. It is outdated, shabby and care worn. The only saving graces are the fantastic staff, the view and the location. The food offering was very disappointing, lack luster and often tepid or cold. When the hot question of the evening was w… more

As many have previously opined, this is not a 5 star resort. It is outdated, shabby and care worn. The only saving graces are the fantastic staff, the view and the location. The food offering was very disappointing, lack luster and often tepid or cold. When the hot question of the evening was whether the tomato soup was going to be on offer then you can guarantee your expectations are not going to be met. To add insult to injury, you were charged for water. Definitely not the Peninsular in Hong Kong or the George V in Paris. On a positive note, breakfast was acceptable. Would I return? No, not to this hotel or to the island as this was my second and final visit.

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