Quinta Funchal Gardens - Adults Only

“Wonderful relaxing break”

beautiful hotel, friendly and efficient. Very romantic. hotel situated up a steep hill. Challenging to walk to.

“location”

How is the location of the hotel for people with walking difficulties , want to stay but concerned about steep hill at location , noted that there is a local bus stop near by ..................................................................

“Others loved it - we were disappointed !”

We chose Funchal Gardens after reading recent reviews and we were disappointed. We had a quite enjoyable stay but expectations were not met. I will say firstly that the staff were almost all wonderful and lovely. The problem is the product. We were anticipating a ‘rejuvenation’ , a new concept b… more

We chose Funchal Gardens after reading recent reviews and we were disappointed. We had a quite enjoyable stay but expectations were not met. I will say firstly that the staff were almost all wonderful and lovely. The problem is the product. We were anticipating a ‘rejuvenation’ , a new concept but really it is more of a modest refurb. Someone has had the great idea of re-opening this nice hotel in a lovely setting but the hotel group have sadly not put up a big enough budget for the ambition. Self-styled un-merited 5 stars is not helpful. Saying you are 5 star does not make it so. We paid for an upgrade to a ‘panoramic view’ - nice enough view but hardly panoramic ! Breakfast was very good indeed for the number of guests with the exception of dreaded tea/coffee machines (definitely not top notch) GOOD BITS : the view - (from the terrace) obviously ! The gardens, public areas , breakfast service and almost all the staff. Bedrooms - spacious and comfy.*. Tv , safe , fridge , kettle etc - all good. ISSUES : “old and worn” . Fresh paint and massive new fancy televisions can only do so much. Chipped bath , crumbling balcony render , broken balcony chairs. A modern 5 star hotel bedroom is unlikely to still have a bidet at the expense of a walk-in shower. Shower over the narrow old bath is not ideal. Food - dinner is simply not good enough. There is not enough uptake to make it good - although service was good and house wines were very nice and good value. Piped music is horrible. Pool - too small for a swimming pool ; too cool for a spa pool. The sauna , steam room , treatment rooms - all out of action with apologies but looks more of a budgeting issue than an operational one. LOCATION - up the hill. Taxis are easy and there are buses down and back but walking can be precarious - (if good exercise). For the effort to get people to stay up here - it has to be worth it . I would choose differently another time. Needs a lot more money spent -

less

“My review”

Had pleasant stay, beds clean and comfortable, housekeeping excellent. Breakfast good variety of food, staff excellent, just do not leave food outside unattended otherwise pigeons will nibble. Reception staff helpful on arrival, no reps in hotel, just a folder when asked for. Not much atmosphere … more

Had pleasant stay, beds clean and comfortable, housekeeping excellent. Breakfast good variety of food, staff excellent, just do not leave food outside unattended otherwise pigeons will nibble. Reception staff helpful on arrival, no reps in hotel, just a folder when asked for. Not much atmosphere in uncomfortable seating area, either day or night. Small pool, bars not regularly attended. Hotel on Hillside, but regular bus service into Funchal. Good WiFi.

less