Hotel Alto Lido

“A great stay in a lovely hotel.”

Superb hotel with an easy 30minute stroll in the city centre. Our room on the 7th floor had a good sea view, was spotlessly clean and well maintained, and the room service lady did a great job every day, freshening things up and replenishing things as required. There's a lovely sunbathing area on … more

Superb hotel with an easy 30minute stroll in the city centre. Our room on the 7th floor had a good sea view, was spotlessly clean and well maintained, and the room service lady did a great job every day, freshening things up and replenishing things as required. There's a lovely sunbathing area on the 5th floor terrace with sunbeds and Bali beds available at all times of the day with a pool that was never busy. We stayed on a bed and breakfast basis and found that we never had to queue or wait for a table . The food always looked fresh, there was lots of variety and it was well prepared. The staff throughout the hotel were friendly, helpful and generally went out their way to make sure the guests had a great holiday. There is nothing to dislike about this hotel and I know that we made a great choice in choosing the Alto Lido for our first holiday in Madeira.

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“Overall nice just a few niggles”

A group of 10 of us stayed here at the end of September. Overall we liked the hotel. The breakfast was great but did get quite busy at certain times but there was always lots of choice and frequently being replenished. We had a side sea view room on the 9th floor facing towards Funchal. Some of… more

A group of 10 of us stayed here at the end of September. Overall we liked the hotel. The breakfast was great but did get quite busy at certain times but there was always lots of choice and frequently being replenished. We had a side sea view room on the 9th floor facing towards Funchal. Some of our other group had them facing the other way and were also great views. Rooms very light and spacious for 2 people. Would have been good to have a bit of a better dressing table area and more hooks to hang bags / towels etc…. Disappointing there is no milk provided with the tea making facilities - even if just a couple of the UHT pots to have your first drink on arrival. We did buy milk from the local shop and kept in the fridge provided though. Also the cups in the room were like shot glasses so if you like a decent brew take your own travel mug and also note they didn’t provide a teaspoon so had to ask for one downstairs at the bar! If you want to iron anything then good luck. Apparently if you book with jet2 holidays you’re not entitled to one but it depended on who you asked because later in the week some of our group got an iron eventually and then randomly, despite not even asking for one, one appeared in our room! One morning we ordered a take away breakfast as we had a sunrise walk to get to. The male night porter was very rude to several members of our party and wasn’t very professional. We were also provided with glass bottles of water and juice which was not ideal as we were going on a long hike so carrying glass was not suitable. One of the lifts (left side) was very unpredictable and often broke. The lifts are too small and if you are caught in the breakfast rush you could be waiting ages. Not ideal. Pool area was nice and clean and never too busy. We didn’t use it much as we were often out and about exploring the island. The indoor pool was slightly warmer but not warm enough for me. We did want to use the sauna but were advised we needed to book it! The hotel did seem to get much busier around the weekend so might have been a place for people to go for long weekends. We didn’t use the shuttle bus to Funchal but if you head across the road to the Pestana Promenade hotel you can catch the no2 Bus or grab a taxi for a reasonable price. There is a sister hotel - the Baia Azul - which we didn’t visit but looks nice and would consider staying there next time.

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“Very good stay but some bits were disappointing”

We had a good stay at this hotel! Our room had a sea view which was stunning and was very spacious and clean. The indoor pool was impressive and the staff were very nice! There are lots of bars and restaurants in walking distance and the beach is 25 mins walk away. Not too far to walk into central … more

We had a good stay at this hotel! Our room had a sea view which was stunning and was very spacious and clean. The indoor pool was impressive and the staff were very nice! There are lots of bars and restaurants in walking distance and the beach is 25 mins walk away. Not too far to walk into central Funchal and taxis were cheap! We paid 60 euro to park the hire car here for the week which we would recommend as on street parking is hard to find and always busy. We were disappointed by the quality of the breakfast - the hot food was not great, very sloppy and cold, but there was a good range of other foods - breads and pastries etc. We did not use the outdoor pool much as it was quite crowded and the seats did not surround the pool - you were just looking at the snack bar, but the pool itself was very nice. Overall a really good holiday but a few bits that let it down for us.

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“Nice Hotel”

The room was lovely and very spacious, we had a deluxe double sea view. Although the room was great I felt that the area with the sofa and table wasn’t utilised by us so not sure if the extra money is worth it. Still some points that could be better - full length mirror in room, wardrobe does not … more

The room was lovely and very spacious, we had a deluxe double sea view. Although the room was great I felt that the area with the sofa and table wasn’t utilised by us so not sure if the extra money is worth it. Still some points that could be better - full length mirror in room, wardrobe does not allow for dress length due to drawers in it so dresses crush at the bottom, one complimentary bottle of water would be good. Breakfast was fine, we went around 10 and was quieter. Had one meal at the pool which was good, the cocktails were watery. My one gripe about this hotel was no irons. Apparently there are 2 for the whole place and despite requesting 3 times we didn’t get one. They offer laundry so appears they want you to pay for that. Grudgingly we had to get some stuff pressed. I think for a 5 star hotel this is ridiculous - the hotel need to address this. We didn’t interact much with the staff apart from reception, the females at reception weren’t overly friendly, they need to remember they are customer facing and a smile or nice greeting is always appreciated. We love Madeira, there are fab restaurants around the hotel and in the old town. Also a great wine bar next to the hotel.

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