Golden Residence Hotel

“Excellent hotel and location for exploring the island”

An excellent hotel in an excellent location, our room was super comfortable, we had the best nights sleep we've had in ages, so quiet, dark and comfortable! Staff are friendly and helpful, they arranged car hire for us which was really helpful and stress free and knew all the local knowledge we nee… more

An excellent hotel in an excellent location, our room was super comfortable, we had the best nights sleep we've had in ages, so quiet, dark and comfortable! Staff are friendly and helpful, they arranged car hire for us which was really helpful and stress free and knew all the local knowledge we needed to get around. Bus stop to Funchal is directly outside the hotel (3x per hour, about 20 minutes ride, €2 a journey), taxi is about €10 to Funchal, yellow bus tours also stop here. Easy walk down to the sea front, there are sea pools just off the cliff and our child loved going through the cliff tunnel to get to the beach (pebble and some volcanic sand). We walked along the sea front to a lovely fishing village (about 2k). The hotel is in a fantastic spot for watching the evening sunsets! Supermarkets, restaurants and a shopping mall is also in walking distance. Room was well equipped for what we needed, we had a self catering room with breakfast and cooked a few times in the room. Cleanliness was excellent, and cleaning staff go above and beyond, really noticed thank you! Breakfast was good, particularly liked the omelette station on certain days. We are vegetarian and managed fine. The pools are good, inside and out and we used them a lot, steam room is nice and hot but the sauna struggled to get the temperature up. Only small problem was building work going on next to the outside pool which made the pool unusable a couple of afternoons due to noise (it has been screened off and is on the road next to the hotel) but we didn't really notice this as we were off and about exploring the island. This was just unfortunate and recognise maintenance needs to happen, it really didn't affect anything else other than our use of the pool a couple of times, but we chose to use inside instead, sow as another option. We would definitely return to Golden residence and would highly recommend, also very welcoming of families, our son loved it and is 6, particularly liked the Halloween displays! On a side note, remember your bug spray!

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“Excellent stay at a lovely hotel”

Overall: Seems like at one time it was a seniors residence? Very quiet. Property consists of 3 buildings. A block has gym, B block has indoor pool facilities and spa, C block has breakfast buffet and access to outdoor pool/bar. Free Wifi is excellent, very fast. Parking is underground and is €7 per… more

Overall: Seems like at one time it was a seniors residence? Very quiet. Property consists of 3 buildings. A block has gym, B block has indoor pool facilities and spa, C block has breakfast buffet and access to outdoor pool/bar. Free Wifi is excellent, very fast. Parking is underground and is €7 per day. Entrance and exit to the parkade is with your room key Rooms - we had an apartment with side sea view. The view from the balcony was nice. Rooms were spacious. Kitchenette was convenient. Only downsides were no ice machines on property (although we obtained ice from the bar in a glass) and another blanket that actually covers the whole bed would have been nice. Staff - All the staff we encountered were friendly, informative, welcoming and helpful. Overall lovely people working here and doing a great job Location - in São Martinho, adjacent to Funchal. If you want to be right downtown Funchal, this is not for you. If you want somewhere a little quieter but with easy access to town, this is perfect. Bus stop directly in front of hotel (Hop on Hop off buses also stop in front). Pharmacies, grocery, restaurants all within 10 min walking distance. Large mall also down the street (Forum Madeira). Lovely view of ocean. Doca do Cavacas natural outdoor pools also within a few minutes walk. Dining - we didn’t eat any lunches or dinners here, just the breakfast buffet which is included in the room rate. Very wide selection of breakfast items. Hot American-style foods (eggs, bacon, potatoes, pancakes, etc), lots of cheeses and cold meats, breads/rolls, preserves, fruits, yogurt and toppings, homemade cakes, oatmeal, coffee, tea, juices. Everyone should be able to find something. Breakfast goes from 7:30-10:30 Pool facilities - outdoor pool looked lovely but we didn’t go in because it wasn’t quite warm enough on the day we had time around the hotel. Indoor pool was great, hot tub was not hot though which was disappointing (same temperature as the pool). Lots of loungers to relax on. The sauna and steam room were great, nice and hot. Gym was older but lots of equipment. Pools are open from early am (around 7:30 I think) until 9pm, but after 4:30 they are adults only. There is a spa on site but we didn’t use it so I can’t comment.

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“Immaculate hotel with outstanding views and service.”

Fantastic hotel don’t hesitate to book. Breakfast is brilliant with a GF bread/pastry basket on request. Unlimited fresh fruit hot buffet coffee juice etc. Lovely peaceful pool and sun terraces ample beds and umbrellas, walk up bar from lunchtime. Very reasonable prices. Relaxed but v high standard… more

Fantastic hotel don’t hesitate to book. Breakfast is brilliant with a GF bread/pastry basket on request. Unlimited fresh fruit hot buffet coffee juice etc. Lovely peaceful pool and sun terraces ample beds and umbrellas, walk up bar from lunchtime. Very reasonable prices. Relaxed but v high standard hotel.

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“4/5”

Good location, great accommodation - very clean and comfortable, friendly helpful staff, great facilities. We were self-catering but added breakfast. Our only negative was that the complex was a little confusing as over 3 blocks - could have done with a map at check in!