Dorisol Mimosa Studio Hotel

“Great Deal for Price”

Our stay at Mimosa Hotel was good. We were on a high floor (9) so a very good view from the balcony. Initially, we were met with a rude lady on reception who was awkward about checking in, we understood that we needed to wait to check in (3pm) but even at 14:55 the receptionist was particularly a… more

Our stay at Mimosa Hotel was good. We were on a high floor (9) so a very good view from the balcony. Initially, we were met with a rude lady on reception who was awkward about checking in, we understood that we needed to wait to check in (3pm) but even at 14:55 the receptionist was particularly awkward about the room. We were on half board so before we went up to the room we had to pick what time we went for our evening meal either 7-8,8-9 or 9-10pm we opted for 7-8pm. However the same rude receptionist then said we couldn’t go at that time and had to come at 9-10pm which is ridiculous. We ended up going at 7-8pm anyway and took no notice and we always got a table it wasn’t busy. Other than that the other staff members were very pleasant. And no other complaints. The room was cleaned very well each day. The food at breakfast was ok, I don’t eat hot breakfast but the cereal was alright. The evening food was also ok nothing special, it was a bit limiting for vegetarians but I didn’t mind what was put on offer. We did eat out one of the nights in a lovely Indian called Chef Guru I’d definitely recommend it was exceptional. The hotel is in a great location, the hill is steep-ish that it is on but not as bad as some people make it out to be in the reviews it’s just like the rest of Funchal. There’s lots of restaurant near bye and a spar and also a pingo dance supermaket which was cheaper and much larger. You can catch the bus into Funchal from a couple streets down but it’s very busy, so we opted to walk. The walk is very lovely not too hilly and about 40-45 minutes. We didn’t utilise the pool as the sun wasn’t on many sunbeds in the morning we opted for lido beach club and paid there it was very reasonable €5.50 entry fee then extra for sun beds, it also has a nice restaurant inside, I would recommend going here if you want full sun all day, here there is also access to the sea. Overall, our experience was good some people are very negative in the reviews but our room was lovely and had a ceiling fan and all amenities. It was good for what we paid for it. I would recommend if you’re wanting a good deal for a holiday that’s in a good location.

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“Rough start but exceptional stay in the end”

The hotel is in the best location possible in Funchal. You are away from all the noisy bars and clubs but still in walking distance to them. I also personally feel the hotel is nearest the best restaurants on the island (within 15 mins walking). The cleaning is impeccable and is done daily. The hou… more

The hotel is in the best location possible in Funchal. You are away from all the noisy bars and clubs but still in walking distance to them. I also personally feel the hotel is nearest the best restaurants on the island (within 15 mins walking). The cleaning is impeccable and is done daily. The house maids work very hard! I did have a rough start at the beginning where I was given a very old room which hadn't been renovated but after querying this I was given a much better room which had been renovated so I was very pleased. The hotel also makes good efforts in entertainment. I was here for Carnival day and they brought in some performers much to the delight of the guests. I didn't eat at the hotel but there are so many restaurants to choose from just outside. To mention a few: Indian Palace (best Indian), Pedras do Lago (best Chinese), O Dragoeiro (best Portuguese) and Roma (best Italian). The hotel offers a laundry service but it's very expensive. Definitely go to Judita's Laundrette at the nearby Monumental shopping mall where they'll wash, dry AND send your laundry back to your hotel room for 18 euros that same day! Incredible service! Finally some people in the reviews complain about the hotel being at the top of a hill. It's true, but this hill is only 100 yards, not that far. But to be honest if you are elderly and dislike hills Madiera may not be the best place to visit since every road here has very big hills. Overall I loved my stay.

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“An honest opinion m”

An honest opinion. The hotel is on a steep slope, 150 steps upwards, we thought there was a courtesy buggy but told on arrival there wasn't. ALL the receptionists were not very helpful bordering on being rude. A thankyou or a smile would have been welcome! The restaurant staff were also the same, n… more

An honest opinion. The hotel is on a steep slope, 150 steps upwards, we thought there was a courtesy buggy but told on arrival there wasn't. ALL the receptionists were not very helpful bordering on being rude. A thankyou or a smile would have been welcome! The restaurant staff were also the same, non smiling, blank looks and disinterested. The outside poll bar eatery was very nice, the food and the staff were very good. We had a ocean facing room on the eighth floor which was good though a little worn, but the whole ok. We used the local buses that were efficient although be aware if you are a standing passenger as the hurtle around bends and stop abruptly. Would I go back to the hotel, perhaps not as it is a bus ride away from the centre of Funchal.

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“No air con. Be aware of a few things before you go”

I would have rated this hotel more if it wasn't for the fact that there was no air conditioning. Our room had a fan that broke and part of it fell off (thankfully not when we were in bed) the fan in the bathroom wasn't working the full week we were there despite reporting it more than once to recep… more

I would have rated this hotel more if it wasn't for the fact that there was no air conditioning. Our room had a fan that broke and part of it fell off (thankfully not when we were in bed) the fan in the bathroom wasn't working the full week we were there despite reporting it more than once to reception. The food was good. There was a good choice and the staff there were friendly for the most part. Unfortunately some weren't approachable, but most were very helpful. Two lifts seemed to be running, but never always at the same time as there seemed to be maintenance there a lot. I would strongly suggest that the hotel itself make everyone aware upon arrival that they charge per bottle of TAP water at the end of your stay. This was never made clear to us until we checked out. Coffee was only available in the morning with breakfast but there was a charge out with breakfast hours. Another suggestion to the hotel, if you are advertising a kitchenette area, at the very least have tea and coffee available for guests in every room. I would also like to point out that on the internet and on the bathroom mirror there are very outdated charges when it comes to towel hire for the pool area. It states on the sign in our hotel room that towel hire is €1 per person. This is now €25 deposit per person which I think is a bit steep regardless of getting your money back. Please change this so future guests do not get confused with misinformation that should be a priority to update for paying customers at your hotel. The cleaning staff were efficient and friendly. My only qualm was one day they weren't so vigilant when it comes to bathroom towels as they swapped ours out for towels with holes and rips in them other than that I have no complaints with them. The advertisement for the rooftop bar isn't so much a bar, just empty of staff and never open, same for the bar to the left of reception. It's a shame because there's so much potential to make it better. This is just an honest upfront review. I don't mean to complain, it's more a suggestion or a nudge in the right direction for future purposes so that there's no confusion for future guests.

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