Vila Gale Ampalius

“Cancelled flight, the fun.”

It was a very nice experience even though we hadn’t planned to end up in this hotel, as we had a cancellation flight, but since we arrived at 6am, the guy in the reception was very kind and fast, the man who make the omelettes was so kind, and those animation guys are amazing, Michelin made us feel… more

It was a very nice experience even though we hadn’t planned to end up in this hotel, as we had a cancellation flight, but since we arrived at 6am, the guy in the reception was very kind and fast, the man who make the omelettes was so kind, and those animation guys are amazing, Michelin made us feel like a family all the time, I approached to them to ask for some food recommendations around, and she and Manuel didn’t hesitate to advising us, and my favourite activity with them was walking, well, also we had a good night, they let us participate and played the music we requested too. They also dressed in Mexican costumes and that was very beautiful for us who are Mexican.

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“Half term short break”

Myself and my wife and son age 8 stayed for 5 days during October half term. Good points: Really good location for marina and the beach. Hotel and rooms really clean. Staff really polite and really helpful. Indoor pool really good The bar and bar staff brilliant. Bad points Ordered a gluten fr… more

Myself and my wife and son age 8 stayed for 5 days during October half term. Good points: Really good location for marina and the beach. Hotel and rooms really clean. Staff really polite and really helpful. Indoor pool really good The bar and bar staff brilliant. Bad points Ordered a gluten free beer in restaurant and gave the waiter 5 euro. He put on the table alcohol free beer. Which wife said she would drink. I asked him twice for my change which I never got. Food on my last night was waiter service due low numbers for the restaurant. The service was chaotic with order get mixed up. The pork had was really chewy. Which a shame because all other meals were excellent. Jet2 stated other facilities that you could book/ hire mobility scooter at the hotel. The receptionist was unable to get a scooter as supplier stopped supplying mobility scooters and another company he tried the phone kept ringing out. The receptionist tried his best really helpful but unfortunately it meant my wife couldn’t walk far first couple of days while waiting an order one ourselves. In conclusion a really good hotel. But when buy drink in the restaurant charge it to your room.

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“Enjoyable”

Great location, super clean, large room with great view, good facilities in hotel, enjoyed the hotel cafe, spa lovely, spa pool water was a bit cold but staff were super helpful and kind. Breakfast is brilliant, plentiful with a great range and attentive staff. Reasonably priced for what you get.

“Disappointing”

Hotel was very clean which was its strongest point. Pools lovely and clean but be mindful they are not heated. Restaurant staff were rude and unhelpful and out of season it had no atmosphere. Large restaurant with just one family dining each night. After family who ate the same became unwell we di… more

Hotel was very clean which was its strongest point. Pools lovely and clean but be mindful they are not heated. Restaurant staff were rude and unhelpful and out of season it had no atmosphere. Large restaurant with just one family dining each night. After family who ate the same became unwell we did not eat on site again which was frustrating as had paid for half board. Told reception staff but they were interested. Location is excellent and the beach is beautiful. Sadly we wouldn’t return to the hotel but would return to the resort.

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