Jardim Do Vau

“Fab holiday”

Had a great week here this July. Rooms very clean and functional. Maids did a great job every day. Loved the proximity to larger resorts whilst having the choice to stay local and have a quiet night. Pool was lovely, no hassle with loungers. Lovely grass area for the kids to play. If I would ... more

Had a great week here this July. Rooms very clean and functional. Maids did a great job every day. Loved the proximity to larger resorts whilst having the choice to stay local and have a quiet night. Pool was lovely, no hassle with loungers. Lovely grass area for the kids to play. If I would improve anything it would be the pool bar opening times, and the bar people. Didn't find them particularly friendly, where as the servers were great.

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“Brilliant holiday”

Great experience really enjoyed it very good staff great location and facility’s have to appreciate Daniel a member of staff very helpful and kind helped us a lot with food recommendations in the in house restaurant and also very helpful with bar food/drink during day Thanks again Daniel for a... more

Great experience really enjoyed it very good staff great location and facility’s have to appreciate Daniel a member of staff very helpful and kind helped us a lot with food recommendations in the in house restaurant and also very helpful with bar food/drink during day Thanks again Daniel for a great experience/holiday!!!

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“Great Stay”

The hotel from check in to check out was fantastic. Yes there was some noise at night from the road, but not enough to spoil a brilliant nights sleep every night in very comfortable bed. Hotel was exceptionally clean and all staff were polite and talkative. The pool was clean, sun beads good and ... more

The hotel from check in to check out was fantastic. Yes there was some noise at night from the road, but not enough to spoil a brilliant nights sleep every night in very comfortable bed. Hotel was exceptionally clean and all staff were polite and talkative. The pool was clean, sun beads good and the pool bar area very nice. Would return to this hotel provided price was right.

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“good and not so good!”

We stayed a week at the end of August at Jardim du Vau. The hotel is perhaps a bit tired in appearance although our room was fine. The block we were in however had the air conditioning unit sited on the balcony, which meant that you could not sit outside if you wanted to keep the rooms cool. The... more

We stayed a week at the end of August at Jardim du Vau. The hotel is perhaps a bit tired in appearance although our room was fine. The block we were in however had the air conditioning unit sited on the balcony, which meant that you could not sit outside if you wanted to keep the rooms cool. The receptionists were all helpful although a bit of customer training would not go amiss when stuck on a phone call. On a number of occasions the receptionist was on the phone whilst guests waited. An acknowledgement that you were waiting and would be attended to shortly would be a professional touch. The restaurant and bars were, I think, franchised out and it was a mixed bag. Some of the staff (Daniel particularly) were excellent but a couple, if they smiled during the week then we missed it! The outside bar didn't open until lunchtime, a bit strange and a lost opportunity, but it's food was good. The restaurant/ cocktail bar was a different issue. There was no air-conditioning so not a comfortable environment. It did not encourage you to stay and have a drink. One evening at 2215 we asked for a cocktail but was told it was too late, even though closing time was 2300 The restaurant's organisation left a lot to be desired. The two coffee machines, when working, were incredibly slow as was the toaster. The hot breakfast was served in bain-marie's but frequently it took an age to be replenished. One morning there was a 20min wait for a scrabbled egg refill. At least it gave the toast a chance to brown! One evening we decided to try the buffet. What a disaster - the lasagne and fish had gone, leaving only the remnants of a very nice stroganoff. Some replacement dishes did finally arrive, a deep fried fish of fish cake consistency and a chicken offering along similar lines. Not impressive and didn’t bother again. Overall the hotel is a curates egg, some good bits and some not so good!

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