Pelican Alvor

“A hidden Gem”

Total gem of a hotel, the warmest of welcomes, lovely food/ breakfast and drinks from the bar, beautiful gardens over looking the pool which was clean and welcoming. Huge rooms with excellent self catering facilities if you wanted them. Lovely quiet location with a short stroll into town. So glad w… more

Total gem of a hotel, the warmest of welcomes, lovely food/ breakfast and drinks from the bar, beautiful gardens over looking the pool which was clean and welcoming. Huge rooms with excellent self catering facilities if you wanted them. Lovely quiet location with a short stroll into town. So glad we booked to stay here.

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“A great stay”

We had a great stay here, every day we would comment on how amazing the staff were, special mention to Francisco at the bar who was such a gentleman and always made time for our kids, which was never reciprocated 🤣 We had a toddler and an 8 month old, the hotel seems to cater more for older couple… more

We had a great stay here, every day we would comment on how amazing the staff were, special mention to Francisco at the bar who was such a gentleman and always made time for our kids, which was never reciprocated 🤣 We had a toddler and an 8 month old, the hotel seems to cater more for older couples but we had such a fantastic time. The pool area is lovely, and the 2 bed room we had on top floor was absolutely huge and very clean with a massive balcony. Lunch and drinks were inexpensive and good quality. Location is good, only about 8 mins from the water. Downsides were the snackbar at the pool was closed for duration of our stay which meant a decent trek up to the hotel any time you wanted anything which wasn't ideal with kids. There seemed to be an old wooden hot tub and decking on our balcony which was nailed shut and had been that way for some years, was a bit of an eyesore. Breakfast was very basic. The hotel wanted to charge for use of the safe in the room, I was very disappointed with this, the safes are in the room anyway and it just seemed like gouging.

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“Really decent hotel in general ”

This was our second stay at The Pelican. It has a lot going for it but a couple of minor issues. The location was great for us, a 15 minute walk to Alvor, under 10 minutes to the Pingo supermarket and 5 minutes from The Jolly (a pub we made our own and knew the owner from last year). The reception … more

This was our second stay at The Pelican. It has a lot going for it but a couple of minor issues. The location was great for us, a 15 minute walk to Alvor, under 10 minutes to the Pingo supermarket and 5 minutes from The Jolly (a pub we made our own and knew the owner from last year). The reception and bar staff in Pelican were excellent and very friendly. The food in the bar was good and reasonably priced. The room was the same as last year and an excellent size, a TV you can swivel round to watch in bed and an excellent little kitchen with everything we needed. Our issues were with the quality of the daily cleaning, it was poor. The floor wasn't mopped and our feet ended up filthy (which then gets transferred to the bed) or in my case had white socks that were black underneath. There was a general lack of care which was a real shame as the main areas of the hotel were constantly cleaned. Also our bin under the sink wasn't emptied at least 3 times and we took to leaving the rubbish bag out to ensure it was taken. This year there was entertainment from 5 until 7 one evening on the terrace, this was well received and maybe the management should do more of this in future. The hotel WiFi was patchy at best and our phones kept being disconnected. The pool area is pretty good but could do with a bit of TLC, too often we struggled to get a lounger while others were "reserved" by people who never returned for 2 to 3 hours. A few more loungers wouldn't go amiss or a regular check to remove towels when the loungers aren't used for long periods. We will definitely return if the standard of cleaning improves as this is an excellent hotel with bags of potential and friendly staff.

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