Grand Muthu Oura View Beach Club

“Definitely not 5 star”

We always do allinclusive, but this hotel falls short on a lot of points..we did have a good holiday and made the best of it but the hotel was very dissapointing, there was no communication with guests, nobody interacting, didn't promote any thing that might be going on which wasn't much at all, th… more

We always do allinclusive, but this hotel falls short on a lot of points..we did have a good holiday and made the best of it but the hotel was very dissapointing, there was no communication with guests, nobody interacting, didn't promote any thing that might be going on which wasn't much at all, the bar in the hotel is small and can't accommodate many people, only 1 pool table. The main meals were served in the other hotel down the road, which is not ideal. Kettle in rooms, with some supplies but once used they won't replenish, food and drink not to be taken to room or you may be charged as stated on information sheet. Drinks hit and miss one day they will give you a certain juice next day they won't. Nothing is promoted, no trip info, just lack of customer service. Would definitely not say this was 5 star in any way. The shops on site were all getting refurbished, so obviously not available. I will say rooms were clean and serviceable, but very dated, broken tiles, grubby on taps, needs TLC. Shame as in nice location, beach is easily accessible although you have to pay for sunbeds... Nice area but would not recommend hotel...

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“Average Hotel Stay”

When we arrived at the hotel we were giving three sheets of information about the hotel which was very confusing especially after a long flight. We then had to pay a 100euro deposit and also the travel tax on arrival. Our room112 was directly over the sky bar which had entertainment every night fro… more

When we arrived at the hotel we were giving three sheets of information about the hotel which was very confusing especially after a long flight. We then had to pay a 100euro deposit and also the travel tax on arrival. Our room112 was directly over the sky bar which had entertainment every night from 9. When I complained to reception that we had a 4 month old baby with us the member of staff just said the music would stop at 10 by law but the noise from the bar continued until 11 every night. Food was average i felt it was being recycled from one restaurant too another. The room we stayed in was nice and bright but for a five star hotel most of the channels on the tv did not work especially when we had some wet days. Location was very good so close to the beach. But at best a 3star hotel.

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“Good location, just ok resort...perfect for groups or families.”

Listen, if you're going here expecting 5 star, its 3 at best. That being said, the food is consistent (no one in our group was ill from it), the drink is local beer and flowing as well as cocktails. Rooms are varied - some of us had very basic 'superior' room on the ground floor (standard room for… more

Listen, if you're going here expecting 5 star, its 3 at best. That being said, the food is consistent (no one in our group was ill from it), the drink is local beer and flowing as well as cocktails. Rooms are varied - some of us had very basic 'superior' room on the ground floor (standard room for Muthu Hotel) which was fine and others had the premium room which is one of the renovated rooms on the 2nd floor. Location wise its perfect. Beach on one side and strip above (access out the 6th floor) on the other. If there's a few friends going away or young families its perfect. If it's a couple retreat or luxury you're looking for book somewhere else. Staff were pleasant and overall experience was good, I'm sure it can be tough dealing with demanding all-inclusive holiday makers. be aware of a €100 deposit per room and the tourist tax on check in. Buy towel in beach shop (7-12€). Hotel you have to pay a €10 deposit and €10 cost to rent a towel per day. Bit ridiculous for a 5 star rating but again, it's 3 star at best. On the town, strip is great fun, Old town is about a 45 minute walk but a tuk tuk which is a bit of a giggle too will get ya there for €11 or if you uber, do it for €5. For airport pick up use uber or bolt - 40% cheaper than reg taxi Great holiday had and all back in one piece!!

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