EPIC SANA Algarve Hotel

“Fabulous hotel”

Fabulous hotel, from cleanliness, to service and the food. Lima has to be one of the best restaurants in the area! Food was delicious, reasonably priced and the staff were lovely. Not over bearing but offered a very balanced attention to you as the customer. The hotel did seem quieter which is a ... more

Fabulous hotel, from cleanliness, to service and the food. Lima has to be one of the best restaurants in the area! Food was delicious, reasonably priced and the staff were lovely. Not over bearing but offered a very balanced attention to you as the customer. The hotel did seem quieter which is a shame. Jose and his brother, Gorge who work their magic at the bar, fantastic at their cocktail making !! Keep up the great work. Food at pool bar is also super. Looking forward to trying the breakfasts.

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“A great place to relax… with great service and lovely food too!”

This hotel exceeded our expectations in terms of quality of service, staff and food. A lovely location too. A good choice of restaurants and an easy walk or short taxi ride to further options. Both external pools were lovely, and the beach is just down some steps.

“Excellent 5 star hotel in a beautiful, quiet location”

We stayed at this hotel for 4 nights and it was an excellent experience. It felt very much a 5 star resort and the staff couldn’t do enough to help make our stay a good one. It was a refreshing change to stay somewhere where it really felt like the staff cared about your experience as a guest. Th... more

We stayed at this hotel for 4 nights and it was an excellent experience. It felt very much a 5 star resort and the staff couldn’t do enough to help make our stay a good one. It was a refreshing change to stay somewhere where it really felt like the staff cared about your experience as a guest. The restaurants were all very good and the buffet restaurant offered a great choice for breakfast and dinner. We also enjoyed dining at the pool bar restaurant. Our only slight criticism is that the bar felt understaffed at times - it wasn’t particularly busy but service wasn’t as slick as in other parts of the hotel. Otherwise we couldn’t fault the place and would recommend and return.

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“Fantastic service, great food!”

Stayed for a week half board. Beautiful location. Loved the walk down to the beach. The beach is one of the best we have been too and absolutely spotless. You can literally walk for miles. The hotel is modern and clean. The food at breakfast is excellent and there are healthy options which we lov... more

Stayed for a week half board. Beautiful location. Loved the walk down to the beach. The beach is one of the best we have been too and absolutely spotless. You can literally walk for miles. The hotel is modern and clean. The food at breakfast is excellent and there are healthy options which we loved. Could not fault it. The evening meal too is good but you cannot eat in the other restaurants included in your half board which was a little disappointing. They do give you 20 euros each discount off the other restaurants but this doesn’t go far. We ate in Lima on the night when they combined this restaurant with the fine dining one. It was amazing but at 65 euros per person plus wine, the 20 euro discount did not go far. The staff are ALL brilliant. I don’t who trains them but wow, such faultless attentive service from everyone! Names to mention are Daniel front of house , made us feel special every day. Marco in the restaurant and Jose and his brother who made the most amazing cocktails. There were a few negative points that didn’t spoil our holiday but I think worthy of mention. The sun beds on the beach for the hotel are chargeable they range in price from 30 euros to 50 euros per day for two depending where you sit which to us seemed extortionate! Needless to say they were always empty. There isn’t much to do on an evening. Once dinner is over and the singer has finished (around 9pm) everyone disappears and it can be a bit soulless. There are some bars outside of the hotel but they weren’t the best to be honest. There is turn down on an evening where they bring you water and a chocolate and put a mat at the side of your bed which is a lovely touch but most of time they come around 6pm so you are in the room you therefore just get handed them at the door. Surely it would make sense to come a bit later when most people are out? Like I say these are minor points. We had an amazing holiday and would definitely return!

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