Aqua Pedra Dos Bicos Design Beach Hotel - Adults Friendly

“A very well presented hotel”

We’ve just enjoyed a week’s stay at this hotel and couldn’t fault any of it. Our check in was smooth & quick. A lovely touch being given a 5euro voucher to spend in the restaurant/bar for every day you opt out of having your room serviced. Staff were all friendly & pleasant. We were in room 431.… more

We’ve just enjoyed a week’s stay at this hotel and couldn’t fault any of it. Our check in was smooth & quick. A lovely touch being given a 5euro voucher to spend in the restaurant/bar for every day you opt out of having your room serviced. Staff were all friendly & pleasant. We were in room 431. It was wow! Super view, large comfy bed & pillows. Everything clean & well presented- thank you to the house keeping staff. Only negative was the balcony - a bit on the small side for 2 but that didn’t spoil our stay at all. Breakfast was varied, plentiful & tasty. Something for everyone. Great location too for bars, restaurants, shops, local buses, tuc tucs, land train etc. Highly recommend and would come back again!

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“Fab”

The visit was for a birthday celebration for our friend and we stayed for five nights. The staff were professional,friendly and helpful. They worked so hard at making our friend’s birthday special. A shout out to Liliana, Guilherme, Anna and Adrian. And all their colleagues in the dinner and at rec… more

The visit was for a birthday celebration for our friend and we stayed for five nights. The staff were professional,friendly and helpful. They worked so hard at making our friend’s birthday special. A shout out to Liliana, Guilherme, Anna and Adrian. And all their colleagues in the dinner and at reception. Sorry forgot the names. Wish my room had a better view like my friends’ but the room was clean,the dining area is a bit small but clean. We enjoyed the variety of the food . We were on a half board booking which worked well as we were out during the day. I would recommend this hotel and would definitely go back. I would go to this hotel

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“Beautiful relaxed stay”

Had a very good experience at the aqua Pedra It was very busy as there was a festival going on in the area as well All the staff were very attentive and willing to help all the time We could not work our air on on the first day and as soon as it was reported one of the ladies from reception quic… more

Had a very good experience at the aqua Pedra It was very busy as there was a festival going on in the area as well All the staff were very attentive and willing to help all the time We could not work our air on on the first day and as soon as it was reported one of the ladies from reception quickly came to help There was a different variety of food both at breakfast and dinner time as we were half board It is a short walk to the beach and there was not a lot of people I was celebrating my 50th birthday and they managed to decorate our table and our little corner very nicely ,all the dining waiters were pleasant (Adrian ,Anna)are the names I can remember,but they were all very nice Also received complimentary drinks The dining managers Lilliana,Staff and Guilherme always smiling and went an extra mile The rooms were kept clean all the time and were cleaned daily

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“Sickness bug. Rude staff”

First impressions were horrifying. About 40 people checking out upon our arrival. People all over the steps outside. And lounging all over reception. The reception desk is like a large brown wall. Not marked and you literally can’t see staff sitting behind it. Very odd and very unwelcoming. Saggy w… more

First impressions were horrifying. About 40 people checking out upon our arrival. People all over the steps outside. And lounging all over reception. The reception desk is like a large brown wall. Not marked and you literally can’t see staff sitting behind it. Very odd and very unwelcoming. Saggy white old sofas. Took forever to be seen. We left uk at 3am so we were very tired. Told room eventually wasn’t ready. Its was Raining so we had a hot drink in bar and went back to reception. We waited 3hrs Long hours. We even asked if we could upgrade. None available. We were told not one thing about hotel facilities. We both caught a stomach bug second day and spent two whole days in room 23 (reception told us overlooking pine trees). It was a tiny balcony overlooking waste ground and plagued with mozzies. Hence couldn’t use balcony through this awful time. We were so so poorly. Second day I went down for two teas and asked if they could make us some toast too. After telling her we were poorly and it’s all we could eat. Maryana told us as she couldn’t put it through till as toast and would have to put it through as toastie & chips. €9. Yes €9 for toast. Absolute zero care treated like mugs who would pay as we were desperate. We were!! The staff don’t smile or make you feel at all welcome. Upon check out we were talking to another four guest who caught the exact same bug! The pool area is a lot of green trees and grass. We were bitten to bits off mozzies. The holiday at this point just kept on giving. Upside thankfully beds and pillows. are very comfortable in room. Jet 2 holiday sell this hotel as Albufeira. It’s not it’s in the Praia Santa Eulalia so be prepared for a walk or taxi everywhere!! I think you can gather we would not recommend this hotel or return to it!!

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