Caribbean Village Agador - All Inclusive

“The staff make the holiday, they are all fantastic ”

I booked a last min trip and decided to make my own mind up after reading reviews. So I'm going to be very honest. I booked a ground floor room, as I'm disabled, near the pool, bar, and restaurant. I was given a lovely, dated, but authentic room, close to all facilities. Yes, a coat of paint would… more

I booked a last min trip and decided to make my own mind up after reading reviews. So I'm going to be very honest. I booked a ground floor room, as I'm disabled, near the pool, bar, and restaurant. I was given a lovely, dated, but authentic room, close to all facilities. Yes, a coat of paint wouldn't go amiss. The food, there was something every day that I could eat and I'm very fussy. The waiting staff were fantastic. Once they knew I was on my own, they made sure I had a table close to the food area, much appreciated, they also served wine with meals, and if you asked, you got a real glass. For breakfast, I was sat next to hot water for my 3 mugs of tea, lol. The entertainment team worked so hard, I've never seen such an animated group. I loved the ballroom dancing, the quiz was a great laugh. Most of all, the team would ask daily about your day, and if there was a minor issue, would do their best to point you to the correct person. Selma, in customer services, was my go-to. She was so polite, friendly, and professional, I don't think she had a day off. She seemed to be around all the time, lol. The bar could be managed a little better. Maybe if both parts served alcohol the queues would be less. This did not affect me as I'm more than happy to wait for my 2 shandies. Also, Medo, Muhammad, and Zidane would refill my drinks if they saw they were empty or if I required help. All the staff were amazing but I do have to say the bar staff were wonderful. The only troublemakers, drunk, arrogant, and rude customers, were dealt with quickly. Cleaning of my room was great, I actually loved my lady. She was funny and always asked if I was good. She changed my towels daily, sheets, once in a week. Now for my few ideas on improvements. Pathways and slopes need to be more disabled friendly. My poor rollator took some knocks and I nearly slipped down the slopes. Also a wheelchair lift would be a good idea in reception. The disabled toilet in main area, is in restaurant, however this is closed certain times. So a disabled toilet on the main level would be great. Personally I would like a kettle in the rooms, but then I can't function until I've had my 3 mugs of tea haha. As I said earlier the aesthetics could be improved with some paint. This, however, is not a necessity, and some authenticity may be lost. At the end of the day, when I book an AI holiday, it's always the staff that makes the stay good or bad. The staff made my trip such fun and easy for a disabled solo traveller, so much so that I stayed for an extra week. Thank you so much. I will be returning very soon and hope to bring my family over next year.

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“Great time had”

I have been to this hotel many times and was worried given some of the reviews which had been left. The food has much improved the new chef has made massive improvements. There was something for everyone at every meal. The waiters in the restaurant are very attentive, kind and work very hard. The b… more

I have been to this hotel many times and was worried given some of the reviews which had been left. The food has much improved the new chef has made massive improvements. There was something for everyone at every meal. The waiters in the restaurant are very attentive, kind and work very hard. The bar staff are fabulous, work really hard it’s a shame some of the guests are rude to them. The hotel grounds are immaculate the gardeners tend to the grounds around the clock. The rooms are cleaned daily, the rooms are dated but you don’t go on holiday to sit in the room. The animation team is a new bunch of people but work hard to make the shows fun. Visit the hotel with an open mind and you won’t be disappointed. I look forward to coming back in march to see the rest of the improvements.

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“Always coming back”

I love coming back here even the hotel need some room renovation etc. There is great infrastructure like pools restaurants shops or authorized and safe trip sellers and other services of course, as well great stuff, good food and amazing animations and entertainment