Monte Casa Spa & Wellness

“Can’t believe our good fortune staying here!”

Can not fault this amazing hotel. Centrally based, clean, friendly, excellent food.. we cannot believe how lovely it is. Stayed in many hotels around the world and this rates as one of the best. You soo get a great night sleep in comfy beds and the best shower we have had in a hotel. Only downsid… more

Can not fault this amazing hotel. Centrally based, clean, friendly, excellent food.. we cannot believe how lovely it is. Stayed in many hotels around the world and this rates as one of the best. You soo get a great night sleep in comfy beds and the best shower we have had in a hotel. Only downside.. no English TV that we could find but a minor problem which we didn’t ask to be sorted.

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“A mixed bag”

Much of this hotel was impressive as was the location. The room was good, the A/C worked and hot and cold water were up to scratch. The hotel was quiet and staff whilst not over enthusiastic were not disinterested. Breakfast was plentiful if a little predictable and the cooked options were very gre… more

Much of this hotel was impressive as was the location. The room was good, the A/C worked and hot and cold water were up to scratch. The hotel was quiet and staff whilst not over enthusiastic were not disinterested. Breakfast was plentiful if a little predictable and the cooked options were very greasy but tolerable. The bar being closed at 10 was disappointing. Our main complaint was the pool. A big 5 floor multi roomed hotel had a tiny pool with maybe 20 sunbeds and whilst there were notices saying 'towels would be removed' from beds without people on them this was not the case. The sun begins to disappear into the shade from midday and is totally gone by 3pm which demonstrates a basic design fault with a hotel catering for an influx of sun seeking tourists.

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“An “ok” hotel”

Hotel looked great from the photos but is a little tired when you get close up. Whilst clean and tidy it could do with some repairs to bring up to scratch … leaking taps, scuff marks on the walls. No tea/coffee making facilities in the rooms. Breakfast plentiful if a bit predictable by day 3. Recep… more

Hotel looked great from the photos but is a little tired when you get close up. Whilst clean and tidy it could do with some repairs to bring up to scratch … leaking taps, scuff marks on the walls. No tea/coffee making facilities in the rooms. Breakfast plentiful if a bit predictable by day 3. Reception staff very helpful but restaurant staff looked so unhappy. This hotel was ok but not good.

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“Clean inside but outside not clean. Staff need to remember they are there for customers! Pool area far too small.”

Hotel very clean inside but outside not very clean. Pool area not clean with overgrown bushes full of bees/wasps which need to be removed for safety. Pool very small with little room for the few sunbeds which you had to get early. Towels left on beds were supposed to be removed but they were not!!… more

Hotel very clean inside but outside not very clean. Pool area not clean with overgrown bushes full of bees/wasps which need to be removed for safety. Pool very small with little room for the few sunbeds which you had to get early. Towels left on beds were supposed to be removed but they were not!!! Very annoying when people leave them all day. Selfish. Rooms very nice and air con great. Breakfast poor as food cold most of the time. When asked for something that had run out staff took ages to sort it out or just didn't bother. Breakfast staff very miserable and not helpful. More interested in using their phones rather than cleaning tables. Reception staff ok but when we arrived it was nearly 3pm and after a very long day we were still made to wait for our room.

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