Description
Facilities: The hotel has 108 rooms, including 3 junior suites, 4 suites, 44 single rooms and 56 double rooms, which are located on 5 storeys and are reachable by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency … more
Location: This elegant hotel is situated on the harbour promenade in the southern district of Boca del Rio, about 20 minutes from the airport. The hotel lies in the privileged Puerto Veracruz, one of the most important places in the region and the immediate vicinity offers a range of restaurants, bars, shops and entertainment venues. The closest beach is about 4 km away.
Meals: Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Bed and breakfast is offered as a catering option. A continental breakfast buffet gives guests many delicious reasons to get out of bed in the morning.
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- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids' club
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Coffee machine
- Security service
- Microwave
- Hair dryer
- Banquet and event room
- Fireplace
- Medical service
- Vending machines
- Cloakroom
- Babysitting service
- Children’s pool
- Cot
- Shared pool
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with breakfast buffet
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Sauna
- Bars
- Beach bar
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Multilingual reception staff
- Entertainment
- TV lounge
- Pool table
- Shops in hotel
- Aerobics
- Pets
- Pets not allowed.
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Swimming pools
- Children’s pool
- Sunbeds
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
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Excellent
Based on 1770 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 1770 TripAdvisor reviews
5
554angelesl
13/07/2024
“Perfect day”
Perfect environment, great treatment from Juan and Regina ! Thanks I would definitely come back , the food was so delicious , all drink were amazing Would definitely come here every time I got the chance, thanks a lot for all the team ! Great experience!
S
Shirl M
Leesville, South Carolina
07/03/2024
“The hotel staff was very pleasant”
My husband and I stayed at Grand Fiesta Americana in Veracruz recently and were treated like royalty. Everyone working at the hotel was extremely eager to accommodate us in any way. Some of those who were exceptional were Alan, at the front desk; Eduardo at the pool; Jesus Aguilar and Simon in the … more
S
Shamara F
Veracruz, Mexico
10/12/2023
“karaoke ”
It was really good. With the servers: pilar hernández, itzel contreras and juan maldonado. they were really nice and they treat us super nice and everything was xcellent in the hotel. they love everything
A
asrt91
Phoenix, Arizona
23/03/2024
“Great for kids.”
My kids and I love staying in this hotel, there’s nothing more I love more than a clean facility and this one always exceeds my expectations. The beach access from the pool is great, the kids love the pool area. We love the morning buffet, food has always been good. Staff has always been helpful an… more