Hotel Esencia

Mandatory fees: You'll be asked to pay the following charges at the property: Service fee: 10 percent We have included all charges provided to us by the property. . Optional fees: Breakfast fee: between USD 45 and USD 90 for adults, USD 23 and USD 45 for children (approximately) Airport shuttle fee: USD 225 per vehicle (one-way, maximum occupancy 4) Airport shuttle fee per child: USD 225 (one-way), (up to 11 years old) Pet fee: USD 200 per pet, per day Service animals are exempt from fees Late check-out is available for a fee (subject to availability, amount varies) Crib (infant bed) fee: USD 150.0 per night Rollaway bed fee: USD 200 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Pool access available from 7:00 AM to 7:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A car is not required for transportation to and from this property. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. On-site PCR COVID-19 testing is available for a USD 175 fee, and antigen/rapid COVID-19 testing is available for a USD 100 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a smoke detector Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. . Special instructions: This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. To check in, go to Casa Maya To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 12:30 AM. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: No smoking.

Featured amenities include complimentary wired Internet access, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

A refreshing dip in the swimming pool is a great way to cool off on hot days. The sun loungers and parasols on the sun terrace offer a great place to unwind. The poolside bar serves a selection of refreshing drinks. A range of options are available, including horse riding, a gym, a spa and massage treatments.