Hotel Calaluna Tulum - Adults Only

Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: USD 99 per room Credit card charges are subject to a surcharge of 5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 18 years old and younger are not permitted at this adults-only property. Alcohol is not served at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Air conditioning is not provided Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property produces its own energy. Please note that refrigerators and coffeemakers are not available. Guests are not permitted to use hair dryers or hair straighteners.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 9:30 PM. . Check out: 12:00 PM. House Rule: No children. House Rule: No pets. House Rule: No smoking. House Rule: Minimum guest age - 18.

Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.