Description
Facilities: The resort has a lift and features 480 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disab… more
Meals: Dining facilities include a restaurant, a dining room, a café and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. The resort also offers snacks. The show cooking is a particularly special attraction.
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- Entertainment
- Live music
- Casino
- Entertainment for adults
- Entertainment
- Club
- TV lounge
- Pool table
- Games room
- Shops in hotel
- Bowling
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Room service
- Luggage storage
- Safe
- Chapel
- Ironing board
- Iron
- Newspapers
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Private check-in and check-out
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Shops
- Security service
- Coffee maker
- Hair dryer
- Club
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Pool with slides
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- Themed restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with kids' buffet
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Indoor bar
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Garden area
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Wi-Fi
- Pay-per-use Wi-Fi in public areas
- Activities
- Tennis court
- Water park
- Water sport facilities (on site)
- Snorkelling
- Padel tennis
- Mini golf
- Table tennis
- Diving
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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This property has additional information that you can
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Excellent
Based on 9933 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Tulum
Showing 4 featured reviews out of 9933 TripAdvisor reviews
S
SANJAY S
27/12/2024
“Barcy Colonial Kids Club”
Barcy Kids Club at Colonial is the best. Miss Lulu, Sarahe, Susana, Zaira all are so grt and caring. They take really good care of your kids and are super friendly. Thank you so much for everything you guys did for my daughter.. she will miss you..
A
andyg987
New Baltimore, Michigan
29/12/2024
“Nice AI resort for big groups”
This was a great spot for our spring break trip with several families. We stayed in the premium suites, which were gigantic, compared to other rooms. Had a great balcony that wrapped around. Food was not remarkable, but there were plenty of options. This is a complex made up of several Barcelo … more
D
dah0ffman
Medicine Hat, Canada
26/12/2024
“Larger families, caution!!!”
If you are travelling with a larger group or family (more than 6) use caution. Buffet and restaurant staff always want to split you up. Restaurant Kyoto staff are unfriendly and rude, food is mediocre. Strikers is open 24/7 for entertainment and food which is a nice touch however costs extra for bo… more
D
Dany R
23/12/2024
“Beautiful resort, poor service and rude staff/management”
The resort itself is beautiful. Not much entertainment other than pool and the big evening shows. Rude management that never collaborate when there's an issue and shift the blame on you, even though they're in the wrong.
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