Description
Facilities: The resort has a lift and features 414 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The … more
Meals: Dining facilities include a restaurant, a dining room and a bar. All-inclusive can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.
more
- Entertainment
- Live music
- Casino
- Entertainment for adults
- Entertainment
- Club
- TV lounge
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Aerobics
- Bowling
- Cinema
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Room service
- Luggage storage
- Reading room
- Safe
- Chapel
- Iron
- Newspapers
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Club
- Banquet and event room
- Ice-cube maker
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Pool with slides
- Shared pool
- Sun terrace
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with kids' buffet
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Garden area
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Wi-Fi
- Pay-per-use Wi-Fi in public areas
- Activities
- Tennis court
- Golf course (within 3 km)
- Water park
- Water sport facilities (on site)
- Snorkelling
- Mini golf
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- #{ paymentMethods }
- #{ depositTime }
- General
- : #{numberOfPersons}
- : #{floorNumber}
- #{ registryNumber }
- Administration fee
Good to know
About the deposit
Deposit: #{ depositAmount } #{ depositCurrency } #{ depositType }
#{ paymentMethods }
#{ depositTime }
Late check-in/key pickup: #{ lateCheckin }
#{ registryNumber }
This property has additional information that you can
see here
Excellent
Based on 8959 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Tulum
Showing 4 featured reviews out of 8959 TripAdvisor reviews
J
jruble12
18/12/2024
“Can't wait to go back next year!”
This was our second time at this location and loved it even more! Premiere upgrade really was worth it. Express check in, champaign and desserts delivered to room upon arrival, great rooms with views and top shelf alcohol. Buffets are typical, but the restaurants are really good. Our favorite w… more
R
rgdallas22
Ormond Beach, Florida
17/12/2024
“Maya Caribe”
This is my 2nd time here. Love the facility. Dinners are awesome. The buffet food could be warmer temperature. Amazing place. See you in 2025
D
dextercutinha
17/12/2024
“Great experience”
Super resort, love how it's all inlusive, great staff, amenities, activities and facilities to keep you active, occupied and relaxed.
P
pclapin
Spokane, Washington
18/12/2024
“Beautiful but food and service sub par”
Great location with a lot of beach access. The property is really nice and well maintained for the most part. The Caribe rooms could use some updating. Hotel staff customer service is inconsistent. Most disappointing was the Caribe buffet and pool bar. Subpar food and terrible service. However we d… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info