Hyatt Ziva Riviera Cancun

Hyatt Ziva Riviera Cancun

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Hyatt Ziva Riviera Cancun

Cancun - Riviera Maya See map | Hyatt Inclusive Collection

Featured services:

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Very popular destination!

4 properties have been booked in the last 15 minutes in Cancun

Latest reviews from the hotel

9 Excellent
Rating 4,5 around 5 for travellers of Tripadvisor

Excellent

Based on 13198 reviews

Rating 4,5 around 5 for travellers of Tripadvisor

Location

Rating 4,5 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 4,5 around 5 for travellers of Tripadvisor

Rooms

Rating 4,5 around 5 for travellers of Tripadvisor

Service

Rating 4,5 around 5 for travellers of Tripadvisor

Value for money

Rating 4,5 around 5 for travellers of Tripadvisor

Cleanliness

Showing 3 featured reviews out of 13198 TripAdvisor reviews

T

tiff876

Fort Lauderdale, Florida

01/04/2020

Rating 5 around 5 for travellers of Tripadvisor

“The best secrets resorts”

We visited secrets Silversand for my birthday. We are UVC members so beckford we even arrived in Mexico, we received a call from our assigned rep Pepe. He was professional, friendly, caring and knowledgeable. Pepe took care of all out needs before we even got there. Each day there's a new theme a… more

C

Cletusdog

19/01/2020

Rating 5 around 5 for travellers of Tripadvisor

“Very nice place”

We are members of UVC and chose this resort as one of our bonus weeks. We were not disappointed. The room was spacious and very clean. We loved all the pools, but stayed mostly in a quiet one near our building. There is not enough covered seats around the quieter pools. But the service was ab… more

J

Jean D

Timmins, Canada

23/02/2020

Rating 4 around 5 for travellers of Tripadvisor

“Loved It”

Beautiful resort with lots of pools. The main pool has a swim up bar and loads of activities. There is also an ice cream cart that comes around in the afternoon. There was also a person going around cleaning sunglasses. By the main pool there is a lunch set up with daily with hamburgers, chips, gu… more

About the property

Description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 9 outdoor swimming pools, a complimentary water park, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include a 24-hour… more

How to arrive

Cancun - Riviera Maya See map

When you stay at Hyatt Ziva Riviera Cancun - All Inclusive in Puerto Morelos, you'll be on the beach and steps from Petempich Bay. This luxury resort is 8.4 mi (13.6 km) from Moon Palace Golf Club and 15.1 mi (24.3 km) from Maroma Beach.. Distances are displayed to the nearest 0.1 mile and kilometer. Petempich Bay - 0.1 km / 0.1 mi Puerto Morelos Beach - 2.9 km / 1.8 mi Ojo de Agua Beach - 6.1 km / 3.8 mi Dr. Alfredo Barrera Marin Botanical Garden - 11.3 km / 7 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 11.9 km / 7.4 mi Sanctuary of Hope and Time Capsule - 12 km / 7.4 mi Puerto Morelos Town Square - 12.4 km / 7.7 mi San Jose Catholic Parish - 12.4 km / 7.7 mi Puerto Morelos Reef - 12.5 km / 7.7 mi Arrecife de Puerto Morelos National Park - 12.6 km / 7.8 mi Artisans Market - 12.7 km / 7.9 mi Moon Palace Golf Club - 13.6 km / 8.4 mi Xoximilco - 13.8 km / 8.6 mi El Tinto Golf Course - 14.3 km / 8.9 mi Ventura Park Cancun - 21 km / 13 mi The nearest airports are: Cancun Intl. Airport (CUN) - 25.1 km / 15.6 mi Cozumel Intl. Airport (CZM) - 72.1 km / 44.8 mi . Near Arrecife de Puerto Morelos National Park.

Facilities and services

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Miyako, one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service.
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Entertainment
Entertainment for adults
Entertainment
Club
Pool table
Dartboard
Games room
Karaoke
Shops in hotel
Aerobics
Parking
Parking
Free parking near hotel
Parking near the hotel
Secure parking
Valet parking
Wi-Fi
Complimentary Wi-Fi
Restaurants
Themed restaurant
À la carte restaurant
Buffet restaurant
Restaurant with diet menus
Breakfast room service
Restaurant with barbecue
Restaurant with breakfast buffet
Restaurant with high chairs
Swimming pools
Outdoor pool
Full spa
Sunbeds
Umbrellas
Garden area
Towel Service
Gym and SPA
Spa
Gym
Wellness area with massage service
Turkish bath
Jacuzzi
Sauna
Jacuzzi
Bars
Beach bar
Pool bar
Coffee shop
Café bar
Bar
Tea and coffee in common areas
Other
Air conditioning
Additional services
Laundry service
Daily room cleaning
Laundry
Dry cleaning service
Lift
Reception
24-hour reception
Concierge service
Multilingual reception staff
Porter service
Pets
Pets not allowed.
Smoking
Smoking areas
Smoke detectors in hotel
Non-smoking rooms
Services
Breakfast room service
Room service
Safe
Iron
Newspapers
Fan
Car hire
Cash machine
Foreign currency exchange
Fax / Photocopier
Luggage storage
Sale of tickets
Gardens
Sun terrace
Terraces
Hairdressers / Beauty salon
Security service
Barbecue
Coffee maker
Hair dryer
Club
Banquet and event room
Bike rental service
Medical service
Wedding service
Children’s pool
Poolside huts
Pool with slides
Heated pool
Shared pool
Sun terrace
Hair salon
24-hour gym
Serviced office
Conference centre
Meeting rooms
Activities
Tennis court
Water park
Water sport facilities (on site)
Snorkelling
Padel tennis
Mini golf
Table tennis
Diving
Golf course
Beach volleyball
Accessibility
Wheelchair-friendly rooms
Wheelchair-friendly access
 Check-in/Check-out
Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
 Minimum registration age without supervision
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Good to know

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Frequently asked questions about Hyatt Ziva Riviera Cancun

  • Why does Hyatt Ziva Riviera Cancun stand out?

    Featured services include Entertainment for adults, Parking, Complimentary Wi-Fi and Themed restaurant. See full list of services at Hyatt Ziva Riviera Cancun.
  • Yes, it has Outdoor pool, Full spa, Sunbeds, Umbrellas, Garden area and Towel Service.
  • Yes, at Hyatt Ziva Riviera Cancun you´ll find Themed restaurant, À la carte restaurant, Buffet restaurant, Restaurant with diet menus, Breakfast room service, Restaurant with barbecue, Restaurant with breakfast buffet and Restaurant with high chairs.
  • Yes, the Hyatt Ziva Riviera Cancun has Parking, Free parking near hotel, Parking near the hotel, Secure parking and Valet parking.
  • Yes, Hyatt Ziva Riviera Cancun has Spa, Gym, Wellness area with massage service, Turkish bath, Jacuzzi, Sauna and Jacuzzi.
  • Yes, Hyatt Ziva Riviera Cancun has Complimentary Wi-Fi.
  • Check-in is from 3.00 pm and check-out is by 12.00 pm.
  • Guests at Hyatt Ziva Riviera Cancun say: We visited secrets Silversand for my birthday. We are UVC members so beckford we even arrived in Mexico, we received a call from our assigned rep Pepe. He was professional, friendly, caring and knowledgeable. Pepe took care of all out needs before we even got there. Each day there's a new theme and shows to attend and games at the pool to enjoy during the day. In regard to food, there were many options to choose from; meat lover, seafood, or vegetarian. The property is well kept all around. The room was gorgeous and clean. The room was also decorated for my birthday, as well o was greeted with a bottle of champagne and cake. Overall, I have a wonderful time at the resort and enjoyed the people that were there. Again Pepe we thank you for making our trip smooth and relaxing. THE ONLY ISSUE I HAVE IS WITH UVC. After purchasing out membership, we received a free week either 7 nights to selected resorts or nights vice versa. First off, our membership is for 5 years (trial pk) . I called to book the free week and I was told the time has EXPIRED that I was given/ allowed to use the free week by 2019. Ok, we went ahead and got "supervisors approval " to book which we did for March 2020. Fast forward to Marchi called as CORONA VIRUS is spreading all over and I change the reservation as I am a Jamaican and knew from family and the news that most likely the county will be on shut down. I was told we cannot cancel or rebook as the time was EXPIRED to use the free week. Mind you, we still have the membership for few more years hmm. So, out menon hold to speak with a "SUPERVISOR " again and now they DEMANDED that we choose a date now to reschedule and it had to be with the same brand resort. I felt pressured, well bbn I was pressured to selecte a date. Even thou during the summertime I rather to go to a family resort instead of an ALL ADULT. March was for my fiance' birthday. We ended up selecting July as we already had plans for July but not for breathless Adult only resorts. So now we don't know what will happen with this Corona virus and from what we were told " WE CANNOT CHANGE THE RESERVATION. These people do not seem to give one bit about their clients. And we were thinking about upgrad6to the 15 or 30 years plan hut with this kind of treatment. As of today we cannot leave the US AND WE CANNOT ENTER MEXICO etc. UVC can be great but needs better customer service.
  • This is the information we have about the surroundings of Hyatt Ziva Riviera Cancun:

    When you stay at Hyatt Ziva Riviera Cancun - All Inclusive in Puerto Morelos, you'll be on the beach and steps from Petempich Bay. This luxury resort is 8.4 mi (13.6 km) from Moon Palace Golf Club and 15.1 mi (24.3 km) from Maroma Beach.. Distances are displayed to the nearest 0.1 mile and kilometer. Petempich Bay - 0.1 km / 0.1 mi Puerto Morelos Beach - 2.9 km / 1.8 mi Ojo de Agua Beach - 6.1 km / 3.8 mi Dr. Alfredo Barrera Marin Botanical Garden - 11.3 km / 7 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 11.9 km / 7.4 mi Sanctuary of Hope and Time Capsule - 12 km / 7.4 mi Puerto Morelos Town Square - 12.4 km / 7.7 mi San Jose Catholic Parish - 12.4 km / 7.7 mi Puerto Morelos Reef - 12.5 km / 7.7 mi Arrecife de Puerto Morelos National Park - 12.6 km / 7.8 mi Artisans Market - 12.7 km / 7.9 mi Moon Palace Golf Club - 13.6 km / 8.4 mi Xoximilco - 13.8 km / 8.6 mi El Tinto Golf Course - 14.3 km / 8.9 mi Ventura Park Cancun - 21 km / 13 mi The nearest airports are: Cancun Intl. Airport (CUN) - 25.1 km / 15.6 mi Cozumel Intl. Airport (CZM) - 72.1 km / 44.8 mi . Near Arrecife de Puerto Morelos National Park.

  • The exact address of Hyatt Ziva Riviera Cancun is Cancun - Bahia De Petempich, Sm 12, Mz 31, Lote 14-02
  • Hyatt Ziva Riviera Cancun belongs to Hyatt Inclusive Collection.
  • Cancun
  • None - None
  • None Adult
  • 1 Room