Description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include complimentary newspapers in the lobby, a 24-ho… more

How to arrive

Puerto Morelos - Riviera Maya See map

When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos, you'll be next to a golf course, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. This luxury property is 10 mi (16.1 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach.. Distances are displayed to the nearest 0.1 mile and kilometer. Puerto Morelos Beach - 0.6 km / 0.4 mi Arrecife de Puerto Morelos National Park - 1.1 km / 0.7 mi Ojo de Agua Beach - 3.8 km / 2.4 mi Puerto Morelos Town Square - 4.2 km / 2.6 mi San Jose Catholic Parish - 4.2 km / 2.6 mi Puerto Morelos Artists’ Cooperative - 4.3 km / 2.6 mi Faro Inclinado - 4.3 km / 2.7 mi Jungle Spa - 6.6 km / 4.1 mi Monumento Ruta de los Cenotes - 6.7 km / 4.2 mi Dr. Alfredo Barrera Marin Botanical Garden - 6.9 km / 4.3 mi Sanctuary of Hope and Time Capsule - 7.6 km / 4.7 mi Petempich Bay - 8.9 km / 5.6 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 14.4 km / 9 mi Moon Palace Golf Club - 16.1 km / 10 mi Xoximilco - 16.3 km / 10.1 mi The nearest airports are: Cancun Intl. Airport (CUN) - 22.9 km / 14.3 mi Cozumel Intl. Airport (CZM) - 70 km / 43.5 mi The preferred airport for Excellence Riviera Cancun - Adults Only All Inclusive is Cancun Intl. Airport (CUN). . Near Puerto Morelos Beach.

Hotel highlighted for…

Adults only

An ideal hotel for peaceful holidays without children, romantic getaways or friend reunions. The Adults Only hotels have a wide range of specialised services, entertainment proposals designed for adults and an elaborated gastronomic offer.

Facilities and services

Restaurants

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at The Kitchen Table, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service.
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Entertainment: Entertainment for adults; Theatre; Club; TV lounge; Pool table; Dartboard; Games room; Shops in hotel; Aerobics

Parking: Parking; Free parking near hotel; Parking near the hotel; Valet parking

Wi-Fi: Complimentary Wi-Fi

Restaurants: À la carte restaurant; Buffet restaurant; Restaurant with barbecue; Restaurant with breakfast buffet

Gym and SPA: Spa; Gym; Wellness area with massage service; Turkish bath; Jacuzzi; Sauna; Jacuzzi

Bars: Beach bar; Pool bar; Coffee shop; Café bar; Bar; Tea and coffee in common areas

Swimming pools: Full spa; Adults-only outdoor pool

Other: Air conditioning; Heating

Additional services: Laundry service; Daily room cleaning; Laundry; Dry cleaning service; Lift

Reception: 24-hour reception; Concierge service; Multilingual reception staff; Porter service

Pets: Pets not allowed.

Smoking: Smoking areas

Services: Room service; Safe; Iron; Newspapers; Cash machine; Foreign currency exchange; Luggage storage; Wake-up call; Sale of tickets; Gardens; Library; Public bathroom; Sun terrace; Terraces; Sale of tours; Hairdressers / Beauty salon; Shops; Security service; Barbecue; Coffee maker; Hair dryer; Banquet and event room; Bike rental service; Ice-cube maker; Medical service; Wedding service; Poolside huts; Heated pool; Sun terrace; Hair salon; 24-hour gym; Serviced office; Conference centre; Meeting rooms

Activities: Tennis court; Water sport facilities (on site); Snorkelling; Table tennis; Diving; Golf course; Beach volleyball

Accessibility: Wheelchair-friendly entrance; Wheelchair-friendly facilities; Wheelchair-friendly rooms; Entrance with ramp; Wheelchair-friendly access

Minimum registration age without supervision: 18

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Taxes included in the final price:

Undecided? Check out other properties in Puerto Morelos

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Which services stand out at Excellence Riviera Cancun - Adults Only - All Inclusive?

Featured services at Excellence Riviera Cancun - Adults Only - All Inclusive are: Entertainment for adults, Theatre, Parking and Complimentary Wi-Fi See full list of services at Excellence Riviera Cancun - Adults Only - All Inclusive.
Does Excellence Riviera Cancun - Adults Only - All Inclusive have a pool service?

Excellence Riviera Cancun - Adults Only - All Inclusive has Full spa and Adults-only outdoor pool.
Does Excellence Riviera Cancun - Adults Only - All Inclusive have a restaurant service?

Excellence Riviera Cancun - Adults Only - All Inclusive has À la carte restaurant, Buffet restaurant, Restaurant with barbecue and Restaurant with breakfast buffet.
Does Excellence Riviera Cancun - Adults Only - All Inclusive have somewhere to park?

Excellence Riviera Cancun - Adults Only - All Inclusive has Parking, Free parking near hotel, Parking near the hotel and Valet parking for its guests.
Does Excellence Riviera Cancun - Adults Only - All Inclusive have a spa service?

Excellence Riviera Cancun - Adults Only - All Inclusive has Spa, Gym, Wellness area with massage service, Turkish bath, Jacuzzi, Sauna and Jacuzzi for its guests.
Does Excellence Riviera Cancun - Adults Only - All Inclusive have Wi-Fi?

Excellence Riviera Cancun - Adults Only - All Inclusive has Complimentary Wi-Fi for its guests.
Which are the best hotels in Puerto Morelos?

Ocean Coral & Turquesa By H10 Hotels, Dreams Jade Resort & Spa - All Inclusive, El Beso Adults Only at Ocean Coral & Turquesa and Royalton Splash Riviera Cancun are some of the hotels you´ll find in Puerto Morelos.
Does Excellence Riviera Cancun - Adults Only - All Inclusive have good guest reviews?

Yes, guests at Excellence Riviera Cancun - Adults Only - All Inclusive have highlighted that: I’m a little late in posting this. We stayed at this resort at the end of September/beginning of October for our 18 year anniversary. Our 9th time in Mexico. We went with 2 other couples. Our 1st time at this resort, and we will definitely be back! We booked a regular Junior Suite, Spa/Pool view. The location was great and so was the view. The room was spacious and comfortable. The resort itself is absolutely beautiful! There was a lot to do if you wanted stuff to do, and a lot of areas to just lounge around and do nothing if that’s what you wanted. There is a wide variety of restaurants and bars to choose from, and the food and drinks were very good. Our favorite restaurants were the French (Chez Isabelle) and Asian (Spice). But you really can’t go wrong at any of them. There are 5 pools (2 of them are for Excellence Club guests). The main pool with the swim-up bar was a lot of fun. It was basically split into 2 sections, which were connected by going under a bridge. One section has the pool bar and the other is where the activities like pool volleyball and Aqua Fun took place. The 2nd pool was a little smaller, and much quieter. We didn’t spend any time in that pool. The Lazy River pool was great. It was a true lazy river, with a current that would carry you along. If you just let the current take you, it took about a half hour to make a loop. We typically split our days between the main pool and the lazy river. The beach was beautiful, with super soft sand. The water is not crystal clear turquoise, but that has to do with where the resort is situated, so there is nothing that can be done about that. It was still fun to play in. If you like taking long walks on the beach, like we do, you can walk quite far. You can actually walk into Puerto Morelos down the beach. That’s about a 45 minute walk, but a nice little town for shopping or just playing in the water. And very safe, for those of you who may have concerns about that. The entertainment was good. They have some of the typical resort shows – Michael Jackson show, a Circus Show, etc. If you get a chance, don’t miss seeing Claudia Trevino. She was great. And the Mayan Prehispanic Ritual show was terrific! What really makes this resort stand out is the staff. Every staff member we came in contact with gave a hello and a smile. The front desk called our room several times during our stay just to ask how everything was going and was there anything we needed. Housekeeping and the turn-down person always did a great job keeping our room clean and organized. Unfortunately, I didn’t get their names. And we loved coming back to our room to find towel animals on our bed numerous evenings! There are some that I definitely want to give a special shout out to, because they really stood out for us. Javier was the bellman who took us to our room when we arrived. Every time we saw him from that point on, he had a “Hola! How is everything going?” for us. Hugo at the Lobby Bar was terrific. He always knew what we wanted as soon as he saw us coming! Edgar at the Omelet station at The Kitchen Table breakfast buffet made us great omelets, but also made my fried eggs “over-hard” just right when I would change it up a few mornings. Gerardo was a super-fun Hibachi chef at Spice. Edison at the Lazy River kept our drinks coming and was a great sport and a lot of fun with friendly “harassment” because he is a Baltimore Ravens fan and we are Buffalo Bills fans! The entire Entertainment Team knocked it out of the park at this resort! We couldn’t wait to see Angelo, as we had met him previously a few years ago at a different resort. He is AMAZING, and was a large reason we chose to come here. Angelo, Manases, Eliseo, Christobal, Alejandro, and Mark were all so much fun and so engaging. They were so much fun, that even when we wanted to relax we couldn’t because we wanted to do all the activities they had going on! Beach volleyball, pool volleyball, Aqua Fun, Bike Tour, Archery, Pool Blackjack, Texas Hold ‘em, Coco Loco class, Pina class, Mud Therapy class. I sure hope all of them are there when we return to this resort!
What are the features of the surroundings of Excellence Riviera Cancun - Adults Only - All Inclusive?

When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos, you'll be next to a golf course, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. This luxury property is 10 mi (16.1 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach.. Distances are displayed to the nearest 0.1 mile and kilometer. Puerto Morelos Beach - 0.6 km / 0.4 mi Arrecife de Puerto Morelos National Park - 1.1 km / 0.7 mi Ojo de Agua Beach - 3.8 km / 2.4 mi Puerto Morelos Town Square - 4.2 km / 2.6 mi San Jose Catholic Parish - 4.2 km / 2.6 mi Puerto Morelos Artists’ Cooperative - 4.3 km / 2.6 mi Faro Inclinado - 4.3 km / 2.7 mi Jungle Spa - 6.6 km / 4.1 mi Monumento Ruta de los Cenotes - 6.7 km / 4.2 mi Dr. Alfredo Barrera Marin Botanical Garden - 6.9 km / 4.3 mi Sanctuary of Hope and Time Capsule - 7.6 km / 4.7 mi Petempich Bay - 8.9 km / 5.6 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 14.4 km / 9 mi Moon Palace Golf Club - 16.1 km / 10 mi Xoximilco - 16.3 km / 10.1 mi The nearest airports are: Cancun Intl. Airport (CUN) - 22.9 km / 14.3 mi Cozumel Intl. Airport (CZM) - 70 km / 43.5 mi The preferred airport for Excellence Riviera Cancun - Adults Only All Inclusive is Cancun Intl. Airport (CUN). . Near Puerto Morelos Beach.
What is the exact address of Excellence Riviera Cancun - Adults Only - All Inclusive?

You´ll find Excellence Riviera Cancun - Adults Only - All Inclusive in Puerto Morelos - Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11
Which chain owns Excellence Riviera Cancun - Adults Only - All Inclusive?

Excellence Riviera Cancun - Adults Only - All Inclusive is part of the EXCELLENCE GROUP LUXURY RESORTS chain.

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Featured TripAdvisor reviews

9 Excellent

Rating 4,5 around 5 for travellers of Tripadvisor

Excellent

Based on 22826 reviews

Location

Quiet in the room

Rooms

Rating 5 around 5 for travellers of Tripadvisor

Service

Value for money

Cleanliness

Showing 5 featured reviews out of 22826 TripAdvisor reviews

mightykglo

Buffalo, New York

09/11/2024

“Amazing 18-year anniversary!”

I’m a little late in posting this. We stayed at this resort at the end of September/beginning of October for our 18 year anniversary. Our 9th time in Mexico. We went with 2 other couples. Our 1st time at this resort, and we will definitely be back! We booked a regular Junior Suite, Spa/Pool view. The location was great and so was the view. The room was spacious and comfortable. The resort itself is absolutely beautiful! There was a lot to do if you wanted stuff to do, and a lot of areas to just lounge around and do nothing if that’s what you wanted. There is a wide variety of restaurants and bars to choose from, and the food and drinks were very good. Our favorite restaurants were the French (Chez Isabelle) and Asian (Spice). But you really can’t go wrong at any of them. There are 5 pools (2 of them are for Excellence Club guests). The main pool with the swim-up bar was a lot of fun. It was basically split into 2 sections, which were connected by going under a bridge. One section has the pool bar and the other is where the activities like pool volleyball and Aqua Fun took place. The 2nd pool was a little smaller, and much quieter. We didn’t spend any time in that pool. The Lazy River pool was great. It was a true lazy river, with a current that would carry you along. If you just let the current take you, it took about a half hour to make a loop. We typically split our days between the main pool and the lazy river. The beach was beautiful, with super soft sand. The water is not crystal clear turquoise, but that has to do with where the resort is situated, so there is nothing that can be done about that. It was still fun to play in. If you like taking long walks on the beach, like we do, you can walk quite far. You can actually walk into Puerto Morelos down the beach. That’s about a 45 minute walk, but a nice little town for shopping or just playing in the water. And very safe, for those of you who may have concerns about that. The entertainment was good. They have some of the typical resort shows – Michael Jackson show, a Circus Show, etc. If you get a chance, don’t miss seeing Claudia Trevino. She was great. And the Mayan Prehispanic Ritual show was terrific! What really makes this resort stand out is the staff. Every staff member we came in contact with gave a hello and a smile. The front desk called our room several times during our stay just to ask how everything was going and was there anything we needed. Housekeeping and the turn-down person always did a great job keeping our room clean and organized. Unfortunately, I didn’t get their names. And we loved coming back to our room to find towel animals on our bed numerous evenings! There are some that I definitely want to give a special shout out to, because they really stood out for us. Javier was the bellman who took us to our room when we arrived. Every time we saw him from that point on, he had a “Hola! How is everything going?” for us. Hugo at the Lobby Bar was terrific. He always knew what we wanted as soon as he saw us coming! Edgar at the Omelet station at The Kitchen Table breakfast buffet made us great omelets, but also made my fried eggs “over-hard” just right when I would change it up a few mornings. Gerardo was a super-fun Hibachi chef at Spice. Edison at the Lazy River kept our drinks coming and was a great sport and a lot of fun with friendly “harassment” because he is a Baltimore Ravens fan and we are Buffalo Bills fans! The entire Entertainment Team knocked it out of the park at this resort! We couldn’t wait to see Angelo, as we had met him previously a few years ago at a different resort. He is AMAZING, and was a large reason we chose to come here. Angelo, Manases, Eliseo, Christobal, Alejandro, and Mark were all so much fun and so engaging. They were so much fun, that even when we wanted to relax we couldn’t because we wanted to do all the activities they had going on! Beach volleyball, pool volleyball, Aqua Fun, Bike Tour, Archery, Pool Blackjack, Texas Hold ‘em, Coco Loco class, Pina class, Mud Therapy class. I sure hope all of them are there when we return to this resort!

140ellenj

“Much Needed Girls Trip”

This resort was awesome. I highly recommend it. Shows were good, food was good and of course the staff was the best. Shout out to Raul, Marabella, Lucia and Alda. Hope I spelled the names right. Anyway everyone that was visiting come back year after year because of the service and just gr… more

Lisa A

“A review from the 40-something perspective...”

We just returned from the Excellence Riviera Cancun as a group of 13 traveling from New York. I had been to the resort twice before (and was actually engaged there 8 years ago) and "lead" our group towards this resort for a friends trip a decade in the making. I've been to several all inclusive resorts in multiple countries, but have always compared each one back to ERC and felt the standards of everything here was better. Firstly, every room feels "special" even if it's not an upgraded variety. I've been to other resorts where the rooms felt more like a standard hotel room. Here, every room has the jacuzzi tub, a spacious area around the bed, and separate sitting area -- plus a balcony with seating outside. Since I was last here, they added a really genius simple way to cast your own entertainment apps to the TV (rather than have to bring a firestick or something similar) and it was great! You'll read comments from others saying not to bother coming here with friends because it's "not that type of resort," but I found these comments really untruthful and maybe intentionally misleading by a group looking for absolute quiet. I thought there was excellent balance between spaces for serenity and spaces for fun. We were 13 people all in our late 30's to early 40's and definitely like to have fun and partake in the many excellent drink options included, but it wasn't the type of "partying" you'd get at a spring break resort or something geared towards 20-somethings. There was definitely space for group fun to be had while others enjoyed their solitude. It was really about being respectful of one another. I really came here most specifically to call out the AMAZING staff at every turn. Everyone on group pages trying to discourage group travel makes the arguments that they will not allow groups to eat dinner together; however, before we were even done checking in we were approached by the wonderful ROSARIO who was kind, patient and enthusiastic about helping us figure out where we could eat dinner each night -- even if we sometimes had to split into smaller groups. I kept kidding that she was magic because she seemed to be everywhere all the time and was incredibly responsive to our questions and requests. 10 out of 10!! Honestly, everyone from the restaurant and beverage groups were outstanding and if I had thought to create a master list and name everyone I would post it here. A few callouts -- HUGO our waiter for a couple of days in a row by the swim up bar pool was a wonder. As a large group, our drink and food orders were sizeable and often and he couldn't have been better to us. By the end of the second day with him, Hugo was part of our crew. I also had a few days of personally great service from JORGE on the beach. He was incredibly kind and apologetic whenever things (mostly food) took a bit longer than expected and was great at anticipating our needs. This was a wonderful trip and I highly recommend this resort for travel as couples, friends, or really anyone looking to strike a balance and enjoy a good time.

E1675HCpault

Vineland, New Jersey

08/11/2024

“Another great experience”

We recently returned from our second trip of the year to Excellence Riviera Cancun, our sixth trip. There are staff member who deserve to be commended for their outstanding treatment. First is Armando at the front desk for getting us into our requested room, making it easier on my wife with back … more

Dan S

“Top Notch Service”

Exceeded our expectations. Great experience from start to end. Hugo at the pool was our favorite, so attentive and professional. Went way above and beyond to make sure we had everything we needed. What a wonderful stay! Will be back for sure.

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Excellence Riviera Cancun - Adults Only - All Inclusive