Dreams Sapphire Resort & Spa - All Inclusive

“Sparkling treatment at Dreams Sapphire”

This is my third time at Sapphire and as always the staff were wonderful and attentive. Fabio from the club program was sweet and was able to get me a reservation at the teppenyaki table. Balissio the bell hop helped with my luggage and Eduardo ar the breakfast buffet was great with my orders. Vin… more

This is my third time at Sapphire and as always the staff were wonderful and attentive. Fabio from the club program was sweet and was able to get me a reservation at the teppenyaki table. Balissio the bell hop helped with my luggage and Eduardo ar the breakfast buffet was great with my orders. Vincente the pool concierge was helpful in getting me a Bali bed and Rendeso (preferred pool bartender) was always great with the drinks. I really love this resort and can’t wait to go back.

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“Excellent restaurant. Alfredo is the best”

We had excellent service at El patio. Alfredo is the the Best waiter and such a great birthday singer for my friends birthday. Everything was very clean and I appreciate how they went above and beyond to ensure that our experience was perfect.

“Great time”

We’ve had an excellent stay. Room was a tropical view, standard. It was spacious. Fridge was restocked daily and cleaned regularly. Only one hook to hang towels though but first world problem for sure! Food - we ate at buffet, Italian, teppinyski, and lobby taco cart. Everything was good - no… more

We’ve had an excellent stay. Room was a tropical view, standard. It was spacious. Fridge was restocked daily and cleaned regularly. Only one hook to hang towels though but first world problem for sure! Food - we ate at buffet, Italian, teppinyski, and lobby taco cart. Everything was good - no complaints. They don’t take reservations so we waited about a hour for a table for two at Italian. We did thevteppinyaki table twice as you can reserve that one. If you drink wine I did hear that if you buy a bottle for 85$ you don’t have to wait for a table at the restaurants. The tacos in the lobby bar were amazing. For lunch every day we ate at the poolside grill. They will make a pizza, burger, hot dogs in the grill. There’s also onion rings, fries, tacos, nachos and toppings. The guacamole was amazing!! The buffet was pretty standard when we did go there. We had asian theme and seafood themed nights. The Asian was delicious. Not a huge seafood person so I had a steak done on the grill that night but my daughter enjoyed it. Not many options for deserts. We spent our days at the pool. We didn’t have any problems getting seats but I was up early every day and got us seats. I’d go to the coffee shop and get coffee and some fruit and get us chairs. I hate doing this, but if you don’t it is hard to find chairs after 10 am. The service by the pool was fantastic as was the entertainment staff. The pool swim up bar was under construction while we were here but they had a bar set up poolside. The gym was fine. It has all the essentials except for a yoga space. I had to lay out my mat in the middle of the gym which is a bit weird but there aren’t many spots to work with the free weights when it’s busy. The resort itself isn’t huge, which we love. There seemed lots for young kids to do. Lots of teens participating in beach volleyball and in the sports bar late at night. We didn’t attend the night time entertainment so can’t comment. The beach isn’t huge. Not many laying on the beach. You can walk for ages along the beach though. I don’t think this is 5 star - but service was incredible. Everything was clean. And the sun was gorgeous. I got a good deal (under 2000$ per person). I would return. Richi on the entertainment team was a highlight!!! I did run into an issue with my credit card. You cannot have a pin over 5 numbers - so I was stuck without a credit card.

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“We had mixed experience”

We had mixed experience during our stay, few things are really goods in resort however some part they require good attention. 1) Make sure you select flight time according to resort checkout otherwise they are less likely to extend your checkout. 2) Room service was very slow it took an hour to de… more

We had mixed experience during our stay, few things are really goods in resort however some part they require good attention. 1) Make sure you select flight time according to resort checkout otherwise they are less likely to extend your checkout. 2) Room service was very slow it took an hour to deliver anything in room. 3) In some days they collected the dirty napkins and towels and forgot to replace the clean ones. Even after asking room service no one delivered. 4) Beach was not cleaned regularly as there was a sea weed issue. 5) Main Pool required some cleaning as there was sand and some litter in the pool. 6) Power went out frequently when there was rain. Good part are 1) There are number of activities through out the day and for kids also they have play area and daycare to keep them busy. 2) Bar and cafe are good with various beverage options. 3) World cafe was outstanding with lots of options during breakfast, lunch and dinner. 4) Bar service and BBQ are near by beach and pool area. Also they serve at your place around pool and even on beach. 5) All staff members are polite and helpful.

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