Desire Riviera Maya Resort All Inclusive - Couples Only

“My home away from home 🥰”

We stayed at RM from the 8th to the 11th of October! This is my home away from home! RM is a gorgeous property, aside from the lack of beach recently it’s an amazing property! Again Eden is an absolutely stunning addition! I love going here and meeting people from all around the world but the best … more

We stayed at RM from the 8th to the 11th of October! This is my home away from home! RM is a gorgeous property, aside from the lack of beach recently it’s an amazing property! Again Eden is an absolutely stunning addition! I love going here and meeting people from all around the world but the best part is how attentive and welcoming the staff are! The road to RM was flooded a bit from the hurricane but it cause the premier employees to not be able to make it to work to check us in but the non premier check in staff helped us out and made it a very smooth process! We got our room about 3pm which is to be expected! Jorge brought our bags to our room and even caught me with our backpacks and other small bags on the way from the pool to put in our new room and he helped me bring those as well! LaFank that we actually know from his butler service from previous trips between RM and TTR and as always he is so attentive as always he caught us in the pool on our first day and came to say hi as well as got us reservations for dinner that night, he is always on top of his duties and we will always request his assistance when there! From my first drink at check in to our last drink at check out Daylan went above and beyond (as always) he can NOT make a bad drink! I can not speak highly enough about Daylan he is truly my favorite person and bartender! There were other bartenders that truly shined as well to name a few Abraham, Carlos, Ivan, Gustavo, Johnny bravo, all of them have amazing costumer service and energy loved them all so much! The playmakers were all amazing! Iise greeted us at check in and got us involved in the first game of the day which was a blast, she also remembered mine and my fiancés name our whole visit! As well as Kevin has remembered us from previous visits and was always the life of the party love him dearly! Pina is always a sweetheart! Some of the newer playmakers were very good, jess in particular was great at jumping in and getting things going she also helped me get and espresso martini out of my white dress when I spilled it on myself! Such a sweetie! The pool guys Mike, Danny, and Cesar were always amazing always got the same pool bed in the morning with a smile! Next visit we plan to do snorkeling with Cesar! Josette used to be a waitress and has since moved to front desk and is doing amazing always with a smile! Lastly our pool waiter Eduardo was so attentive he got us any food or drinks we requested and always so attentive!

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“Amazing New Up Grade,Food, Service and Relaxation!!!”

There is a lot written about fun pools and play at Desire, but not enough about the service and the food in the restaurants, Sahlo and Eros. We will start with Sahlo where we ate two nights in a row. Let me say we are former restaurant owners and I am a Chef with 5 full bubbles from TripAdvisor a… more

There is a lot written about fun pools and play at Desire, but not enough about the service and the food in the restaurants, Sahlo and Eros. We will start with Sahlo where we ate two nights in a row. Let me say we are former restaurant owners and I am a Chef with 5 full bubbles from TripAdvisor and 4.7 on Google and a mention from Food and Wine magazine. We had beef gnocchi, mushroom risotto, grilled peach salad and we both had grilled Mexican shrimp and finished dinner with cream brûlée! The second day, I added the beef filet and ravioli with cream sauce. Every dish well conceived amazing balance great flavors. Every dish made my head shake did I just eat something that good. I asked our outstanding waiter to speak with the Chef which I was granted. I was able to tell Chef de Cuisine Angel my thoughts. He and his team executed the to one of the best culinary experiences I have ever had. Then the 3rd night we went to Eros. I had cottage cheese ravioli and grilled shrimp, beef medallions and octopus. Again Chef Angel and his team hit it out of the park. The food is just so well executed. As these folks didn’t create the menu. I know how hard it is to execute at that level day after day. I was fortunate the day we were leaving the meet Chef Pablo R. Lazaro. The head Chef for all the company restaurants. I saw him and introduced myself. So I shared my thoughts. We also had great experiences at the Eros breakfast and lunch restaurant. Pizza being one of our main dishes at our restaurant. That new pizza is an awesome addition. As for some of the other highlights at the main bar where they have the entertainment Samual can make you one of the best Margaritas you will ever experience. The house keeping staff keeps the room so nice. Then the Buttler team of Jorge,Roberto and Abel were always on top of things when time we needed it. All in all the wait staff at the pool was amazing too.

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“Best vacation EVER”

Desire RM is amazing. The employees are phenomenal and are so kind and courteous and friendly. They work so hard to make sure everything is perfect for the guests. The food is so delicious and there are so many choices of food and restaurants to go to on the property. 1. Roger at the coff… more

Desire RM is amazing. The employees are phenomenal and are so kind and courteous and friendly. They work so hard to make sure everything is perfect for the guests. The food is so delicious and there are so many choices of food and restaurants to go to on the property. 1. Roger at the coffee bar is wonderful. He makes an incredible cappuccino and gives impeccable service. 2. Celso is one of the many amazing waiters. 3. Eunice is an incredible hostess and is so personable and sweet 4. Bar tenders Roberto, Victor, Angel, Joshua, etc are wonderful and so friendly and eager to please everyone with a fresh cocktail. Don’t forget to have Jouanny give you a beautiful henna tattoo. You won’t be sorry and his work is impeccable. He is so very talented. I can’t say enough about this incredible resort.

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“An Amazing First Trip!!”

An amazing trip!! It was our first trip to Desire, or any place like it and we are hooked!!! The staff, the atmosphere, the energy, the other guests….everything was awesome!! The staff really welcomed us and made us very comfortable. By having the yellow bracelets to indicate it was our first time,… more

An amazing trip!! It was our first trip to Desire, or any place like it and we are hooked!!! The staff, the atmosphere, the energy, the other guests….everything was awesome!! The staff really welcomed us and made us very comfortable. By having the yellow bracelets to indicate it was our first time, the staff and playmakers made sure we were truly enjoying ourselves. From Diego at the front desk, to Jorge and Babi as the best playmakers (they were all great but we got to know these two the best) who playfully encouraged us to participate in the daily activities (which were a blast!!), to Amir, Miguel and Eduardo (I believe I got their names right) who were very attentive in keeping our drinks filled. We were already talking about when we would be back before we even left!! Thank you for an amazing experience!

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