Catalonia Riviera Maya Resort & Spa- All Inclusive

“Great experience, great staff!”

We had a great time with the privileged pass wich gives access to another pool, a great room, another beach, an included hydrotherapy session at the resort's spa and exclusive restaurants. The resort was very clean, the staff was very friendly and entertaining. The room was also very clean, clean… more

We had a great time with the privileged pass wich gives access to another pool, a great room, another beach, an included hydrotherapy session at the resort's spa and exclusive restaurants. The resort was very clean, the staff was very friendly and entertaining. The room was also very clean, cleaned everyday with a discreet service. Everything felt safe, if we forgot belongings of value in the room and/or left the safe open, the room would not be cleaned, and the staff would come back after we stored them accordingly. Towels and plenty of bottled water would still be served everyday in the room for free. The restaurants were great. We had no trouble with the quality of the food which exceeded our expectations. We had no worries about the freshness of certain ingredient. The restaurant reservation was a bit hard to do in the beginning, but we ended up trying everything we wanted. Pro tip : when you arrive, make sure you get someone in the staff to show you how to book so you'll be able to do it the next morning at (precisely) 8 o'clock without any issues. It didn't work on our computer, but worked fine on our phone (with lots and lots of page refreshing). The pool area was great and clean with plenty of places to sit. It's a bit more crowded during the weekend but we had no trouble finding a place (no need to wake up at 6AM to book a few chairs). However, if you are looking for a great beach, this is probably not the best resort since the beach is rocky and considerably small. It's a good place for snorkeling though! The pool area makes up for it. The animation on the resort was fantastic (special mention to Jared). Plenty of activities offered during the day around the main pool. The nights are also animated and fun. There are a lot of packages offered by the hotel and by locals on the beach (for a cheaper price) to plan activities outside the resort. We personally booked with a local and ended up having a wonderful and safe experience doing catamaran to isla mujeres. The only thing would be to check how far from the resort the activity is and consider that you often have to stop at other resorts to pick up some other people, so to total time might be a little longer. Hope this was helpful, enjoy your stay!!

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“Great first time trip to Mexico!”

We actually visited this resort in November 2023. It was a super value and we had a great time. It was the first time for both of us in Mexico and this resort did not disappoint. It was about 1 hour from the airport and is in a gated community which feels really safe. There is a lot within the … more

We actually visited this resort in November 2023. It was a super value and we had a great time. It was the first time for both of us in Mexico and this resort did not disappoint. It was about 1 hour from the airport and is in a gated community which feels really safe. There is a lot within the gates to see and do. We travelled outside the gates to the local mall that was about a 20 minute walk and that was great too. The locals were very friendly. The resort staff were amazing and the cleaning staff was great. Our room was beautiful and newly renovated.

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