Description
Facilities: The hotel has a lift and features 145 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-acce… more
Location: This beach hotel is located in Playacar, on the Cancún Tulum federal road. The Playa del Carmen beach is 1 km from the hotel and the hotel neighbours various shops, restaurants, bars and discos. The nearest bus station is 200 m away and Cancún International Airport is 40 km from the hotel.
Hotel highlighted for…
Meals: Various dining options are available, including a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day.
- Services
- 24-hour reception
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Private check-in and check-out
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Sale of tours
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Computer room
- Credit cards accepted
- Ice-cube maker
- Vending machines
- Cloakroom
- Kids´ TV channels
- Babysitting service
- Heated pool
- Private pool
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Parking
- Parking
- Outside parking
- Parking near the hotel
- Secure parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary WiFi
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Jacuzzi
- Pay-per-use gym
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Entertainment
- Club
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Shuttle transfer
- Shuttle
- Transfer to nearest town
- Transport service
- Transfer to ferry terminal
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Swimming pools
- Sunbeds
- Adults-only outdoor pool
- Activities
- Tennis court
- Water sport facilities (on site)
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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This property has additional information that you can
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Very good
Based on 733 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 733 TripAdvisor reviews
J
Jessie P
New York City, New York
12/06/2024
“Girls trip”
The resort, staff and food were superb, however, management has really let go of the seaweed problem that gathers around the beach. There’s no real beach like photos portray. It would be nice to have a private beach for the price we pay at that resort
J
Jessie C
29/04/2024
“It was great!”
It was great! We went there for a couple of days and we had a great time. Everything was clean, everyone was really friendly, and the buffet was amazing. We will definitely go again on our next vacation.
A
Adhikar G
Edmonton, Canada
15/04/2024
“Great 3 star hotel”
This is a solid 3 star hotel. The rooms are clean. The air conditioner works. The bathrooms are clean and the showers work. Breakfast is included and is more than adequate. There is an outdoor pool and a gym. There is a tourist desk and they are awesome. I booked 3 days of tours with them
U
U5769MGdanielt
Victoria, Canada
22/03/2024
“Somewhat good somewhat bad”
I was kind of torn in my experience of this hotel. It started kind of badly with the smell of chlorine or some cleaning product in my room and the windows don't open at all. I wasn't expecting that. Fortunately the smell went away, to be replaced by easy to hear sounds of everything that was goi… more
A
Andrew B
Cancun, Mexico
17/03/2024
“Sleep well and recover”
If you just want a place to hang out to rest and recover, then you're OK. This used to be a Holiday Inn, then before that, something else ... Not much has changed except the price. We used the event area and it was a decent facility. The pool area is basic. The rooms are standard. Not an impressive… more
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