Description
Location: This hotel lies by the sandy beach in the middle of the stunning, tropical landscape on the Mayan Riviera. This location will remain like a dream in guests' memories. It brings the real Mexico to life: the spontaneity and vibrancy of the country, the friendliness and cheerfulness of the locals, and the fascinating mixture of Caribbean culture and the centuries old culture. Of course, no… more
Location: This hotel lies by the sandy beach in the middle of the stunning, tropical landscape on the Mayan Riviera. This location will remain like a dream in guests' memories. It brings the real Mexico to life: the spontaneity and vibrancy of the country, the friendliness and cheerfulness of the locals, and the fascinating mixture of Caribbean culture and the centuries old culture. Of course, not forgetting the delicious food. Viva Maya is only a few minutes away - what more could a holiday offer? Within around 3 km, guests will arrive in the city centre with a bus station, restaurants, bars as well as nightclubs. The international airport of Cancún is only around 60 km away and Cancún is around 65 km from the hotel. The Mayan city of Bars Tulúm is around 65 km away and the Mayan ruins of Cobá are roughly 85 km away.
Meals: Various dining options are available, including a dining room, a breakfast room and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection non-alcoholic beverages and a complimentary minibar.
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- Entertainment
- Live music
- Entertainment for adults
- Entertainment
- Club
- TV lounge
- Dartboard
- Games room
- Karaoke
- Shops in hotel
- Aerobics
- Bowling
- Parking
- Parking
- Outside parking
- Parking near the hotel
- Secure parking
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Supermarket in hotel
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Hair dryer
- Banquet and event room
- Bike rental service
- Medical service
- Wedding service
- Board games
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Sun terrace
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Pay-per-use gym
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Activities
- Tennis court
- Water sport facilities (on site)
- Snorkelling
- Table tennis
- Diving
- Golf course
- Surfing
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Very good
Based on 4868 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 5 featured reviews out of 4868 TripAdvisor reviews
H
Hugo L
05/01/2025
“Restaurant el bambou excellent service de yulianne Manuel et jesus”
The resto à la carte are excellent, very good service. We appreciate the quality of the service of the server ! The playa is very nice! The sand sand is very smooth and the threes are very tall thank you for this very good trip ! We enjoy our trip at this hotel !
H
Hitsugaya T
01/01/2025
“The best new year”
My whole week was the best week on this year thank you for the staff and everyone. They are so friendly and helpfull, the programs are good, I have so positive experience. I enjoyed every minutes hours and days in this hotel. Thak you viva azteca.
D
Danielle P
09/12/2024
“Bamboo”
Manuel and Juan were amazing!!! Very proactive and attentive. Made our experience that much better!! The food was excellent, pork belly was delicious, and the dumplings were awesome! We also had “tequila boom boom” shots which we ended our meal with…they were great!
B
Backara
Toronto, Canada
07/12/2024
“Nice hotel with a great beach.”
Travelled together with my mom. That was my third trip to Mexico, and it was a nice experience. The Biggest Plus: The beach was amazing. The white sand and clear water were such a treat compared to the places I’ve visited before, which had lots of seaweed and terrible seabeds. It was a pleasant ch… more
J
Joe B
07/12/2024
“Awesome workers. Everyone needs a raise or more perks”
Amazing service at bamboo all people were amazing and friendly. Manuel and Dazaet and the other gentleman who brought us our food were all very polite and service is always above and beyond that’s what keeps me coming for 10 years now. I even bought a membership because of how much I love it here. … more
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