Description
Facilities: The resort has 41 rooms, including 2 double rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with di… more
Located in Playa del Carmen, Viceroy Riviera Maya, a Luxury Villa Resort is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This beach hotel is 5.3 mi (8.5 km) from Playa del Carmen Main Beach and 8.7 mi (14.1 km) from Maroma Beach.. Distances are displayed to the nearest 0.1 mile and kilometer. Playa Xcalacoco - 1.4 km / 0.9 mi Gran Coyote Golf - 3.3 km / 2 mi Punta Esmeralda Beach - 4.1 km / 2.5 mi El Camaleón Mayakoba Golf Course - 4.5 km / 2.8 mi Playa 88 - 4.8 km / 3 mi 28 de Julio Square - 6.1 km / 3.8 mi Guadalupe Church - 7.4 km / 4.6 mi Playa Avenida Colosio - 7.9 km / 4.9 mi Temazcal Natura - 8.2 km / 5.1 mi Mamitas Beach - 8.3 km / 5.1 mi Playa del Carmen Main Beach - 8.5 km / 5.3 mi Plaza Las Americas - 8.6 km / 5.3 mi Mario Villanueva Stadium Madrid - 9 km / 5.6 mi Quinta Avenida - 9.2 km / 5.7 mi Tres Rios Ecopark - 9.3 km / 5.8 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 41.9 km / 26 mi Cancun Intl. Airport (CUN) - 51.1 km / 31.7 mi . Near El Camaleón Mayakoba Golf Course.
Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include a bed and breakfast package, half board and all-inclusive.
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- Parking
- Parking
- Parking near the hotel
- Valet parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- Themed restaurant
- À la carte restaurant
- Restaurant with diet menus
- Services
- Infinity pool
- Breakfast room service
- Room service
- Reading room
- Safe
- Iron
- Newspapers
- Marble flooring
- Fan
- Car hire
- Foreign currency exchange
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Private pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Sunbeds
- Adults-only outdoor pool
- Garden area
- Towel Service
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Pool table
- Dartboard
- Shops in hotel
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Water park
- Water sport facilities (on site)
- Snorkelling
- Padel tennis
- Diving
- Golf course
- Accessibility
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Excellent
Based on 1811 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1811 TripAdvisor reviews
J
John C
Vero Beach, Florida
22/10/2024
“Book now. Amazing resort!!!”
We have thought about vacationing at the Viceroy several times over the past few years but always ending up booking at a different resort. That was a mistake. This is hands down the best resort in the Cancun / Rivera Maya region. That includes previous stays at Banyan Tree, Grand Velas, Ritz Car… more
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heather s
Laguna Niguel, California
18/10/2024
“Company Retreat”
Our team held our annual in-person retreat at the property, and it was truly a unique and memorable experience. We received top-notch service from the staff, including Pepe, who expertly managed our large group at the pool and beach each day. The hospitality team was equally impressive, assisting w… more
6
684christyw
Waxahachie, Texas
09/10/2024
“Incredible”
This resort feels like you are in two different worlds—jungle and beachfront. We had a private pool on the patio of our villa. We had an outdoor shower which felt like you were in a jungle. The pool/beach area was stunning. But what made this resort so special was the way you were treated. The… more
J
Jill J
12/09/2024
“Spectacular Experience”
Hands down this was one of the best vacations I’ve taken. Originally, I had booked this vacation for me and my boyfriend, but as life turns out, he was not able to come. Instead, I brought my dad. The Viceroy made every accommodation to make the trip enjoyable for us both. My dad, whom is not an ea… more
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Em S
31/08/2024
“Off season gem of a trip”
Visited as an anniversary trip. Since it was the off season, the resort wasn’t full, but the staff was no less attentive than if it was. The food was amazing, every meal was a winner. The room was very comfortable - we did have a leak one very rainy night but the staff was on top of taking care of … more