The Fives Beach Hotel & Residences - All Senses Inclusive

“Five Stars for The Fives”

We have just spent a fantastic 2 weeks at the The Fives and are already planning to revisit. A beautiful, well laid out hotel set in tropical grounds with an abundance of wildlife. Excellent food and helpful staff. Our first week here we encountered Storm Alberto which gave us 8 days of rain ... more

We have just spent a fantastic 2 weeks at the The Fives and are already planning to revisit. A beautiful, well laid out hotel set in tropical grounds with an abundance of wildlife. Excellent food and helpful staff. Our first week here we encountered Storm Alberto which gave us 8 days of rain and were concerned we would not have much to do but this was not the case. Morning Yoga and Pilates, usually held outside was moved under cover, equipment was provided. Classes ran daily and it was a great way to meet fellow guests and socialise. Fully air conditioned gym and spa facilities and sports screen in The Gin Bar, kept everyone busy and upbeat until the sun came back out. We even had a Mexican cookery class and tequila tasting. Once the sun came back out, there were so many pool and beach activities it was hard to decide where to spend the day. We did love our afternoons at the Adult Pool and Natura open air restaurant - food was fantastic and monkeys swung through the trees as we ate. Tennis coach was also top notch. Special thanks to Victor - The Entertainment Manager - always around to keep everything running like clockwork and going that extra mile to look after the holiday makers - He made the travellers from the UK so happy by setting the England Football ( not soccer ) Match in the Gin Bar. A combination of a great resort, lots to do, good food and lots of very helpful and polite staff made this a super holiday, highly recommend - T & D

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“Relaxing stay but won’t return, not 5* as stated”

Pending reviewReviewed Hotel itself the grounds are beautiful the pools are well maintained the beach is amazing the cleanliness of the whole hotel has been fantastic, staff are friendly however, the food was average and there are not enough food places open at the same times to handle the capaci... more

Pending reviewReviewed Hotel itself the grounds are beautiful the pools are well maintained the beach is amazing the cleanliness of the whole hotel has been fantastic, staff are friendly however, the food was average and there are not enough food places open at the same times to handle the capacity of the complex, sometimes wait times are 2 hours, lots of extremely large groups, rained ( torrential) for days so not enough indoor venues when it rains, kids aren’t allowed in some areas so there was nothing for them to do when it rained, I didn’t travel with young children but I would have struggled if we had - food wise, entertainment etc, if you smoke there are only two areas where you can go for a cigarette which are quite a walk away, I would say the holiday has been just ‘ok’ I would definitely say it’s not 5 *, also MOSQUITOS, we have been bitten so much they are terrible, repellents do not work either, food- breakfast is not worth getting up for long waits for an omelette other items were very bizarre ( not what we would call breakfast items ) cereal was available but the milk was room temperature some days no bacon hash browns for days at a time, lunch and evening meals were not great either, there is nothing around the outside of the hotel - no bars restaurants etc you are basically in the middle of nowhere, we took a taxi to fifth avenue which was 350 mxn lots of shops but wasn’t worth revisiting again, beach hut they do burgers hot dogs, toastiest and there’s a place for pizzas, there is also a beach bbq once a week but was weather permitting ( basically lots of people walking around with umbrellas and nothing to do !

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“Not the place for me”

As a preface, this was my first time (and last time) that I have been to an all-inclusive resort. Fives act more like a 3 Star resort rather than a 5 Star. The food was uniformly below average and long lines at dinner were frustrating. The room had a lot of deteriorating plaster, the tv did n... more

As a preface, this was my first time (and last time) that I have been to an all-inclusive resort. Fives act more like a 3 Star resort rather than a 5 Star. The food was uniformly below average and long lines at dinner were frustrating. The room had a lot of deteriorating plaster, the tv did not work, the AC did not work . I called twice to have the tv repaired and the ac never seemed to work properly. The room cleaning schedule is every two days, which is not practical for me at a beach resort. No real entertainment for adults. The beach itself is like most here in Playa, very small and rocky. Do not expect a broad, white sand beach.

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