Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 5 spa tubs, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include dry cle… more
Located in Playa del Carmen (Grand Coral), Sandos Caracol Eco Resort - All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Avenida. This all-inclusive property is 6.1 mi (9.8 km) from Quinta Alegría Shopping Mall and 6.3 mi (10.1 km) from Central Square.. Distances are displayed to the nearest 0.1 mile and kilometer. Playa Xcalacoco - 1 km / 0.6 mi Gran Coyote Golf - 2 km / 1.2 mi Punta Esmeralda Beach - 2.8 km / 1.7 mi Playa 88 - 3.5 km / 2.2 mi Guadalupe Church - 3.8 km / 2.4 mi Playa Avenida Colosio - 3.9 km / 2.4 mi Coco Beach - 4.5 km / 2.8 mi 28 de Julio Square - 4.7 km / 2.9 mi Quinta Avenida - 4.8 km / 3 mi Mario Villanueva Stadium Madrid - 4.9 km / 3 mi Playa del Carmen Main Beach - 5.2 km / 3.2 mi El Camaleón Mayakoba Golf Course - 5.9 km / 3.7 mi Temazcal Natura - 8.4 km / 5.2 mi Plaza Las Americas - 8.8 km / 5.5 mi Mamitas Beach - 9.3 km / 5.8 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 39.9 km / 24.8 mi Cancun Intl. Airport (CUN) - 52.3 km / 32.5 mi . Near Playa Xcalacoco.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 9 restaurants, or stay in and take advantage of the room service (during limited hours).
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- Entertainment
- Live music
- Entertainment for adults
- Entertainment
- Club
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Services
- Nursery
- Kids' club
- Kids´ club
- Room service
- Luggage storage
- Safe
- Ironing board
- Iron
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Club
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Pool with slides
- Sun terrace
- Hair salon
- Serviced office
- Meeting rooms
- Restaurants
- Themed restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Garden area
- Towel Service
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Means of communication with the center
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Water park
- Water sport facilities (on site)
- Snorkelling
- Bike rental
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Ground floor reception
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
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Very good
Based on 23109 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 23109 TripAdvisor reviews
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Jenn L
14/03/2025
“Amazing 100% recommend”
So happy with the whole experience Marietta our tour guide on the Jade river and photo Safari was amazing. She was so knowledgeable and helpful. There was always so much to do we never left the resort and still don't think we had time to do everything.
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Stepney65
11/03/2025
“Relaxation guaranteed”
Outstanding resort. Jungle atmosphere. Food excellent. Entertainment excellent just a great week away. Lovely beach but there are a few rocks. Hotel has created a bay for snorkeling. Lots of sun beds. Staff were on top of everything. Lots of a la Carte restaurants and buffets. We found the food to … more
Outstanding resort. Jungle atmosphere. Food excellent. Entertainment excellent just a great week away. Lovely beach but there are a few rocks. Hotel has created a bay for snorkeling. Lots of sun beds. Staff were on top of everything. Lots of a la Carte restaurants and buffets. We found the food to be great for us. Massive choice. Some reviews will tell you that you have to use an app to book restaurants in the evening. We found that the 2 of us would just turn up and we always got a table. Always. No complaints. Evening entertainment was staggering good. I have no negatives about this resort. Spider monkeys and iguana everywhere. Make sure you take a swim in the cenote and the kids have a water park. Don’t miss the fire show on Saturday night and the white partyclub night on Thursday at the beach. Bring the kids.
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HorslebenFamily
11/03/2025
“The scenery is majestic”
Went on the romantic boat ride with Mariana. It was absolutely beautiful with so many turtles and birds to look at. We were provoded a bottle of bubbly and some desserts. It's 18+ and definitely a must do if you visit. Mariana greeted us with a smile. She brought music with us and let us know a few… more
Went on the romantic boat ride with Mariana. It was absolutely beautiful with so many turtles and birds to look at. We were provoded a bottle of bubbly and some desserts. It's 18+ and definitely a must do if you visit. Mariana greeted us with a smile. She brought music with us and let us know a few facts about the Jade River. She was the best guide.
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Dillan S
11/03/2025
“Mariana!!!”
Mariana was amazing! The boat ride was perfect for me and my girlfriend! We had nice drinks and some nice treats. The river was absolutely amazingly beautiful. We saw cute turtles and lots of fish! Would highly recommended to anyone staying at sandos!
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fionap149
Guildford, United Kingdom
11/03/2025
“Beautiful resort, awful food!!”
We came here 3 years ago, and just back from our second trip. The grounds are beautiful, lovely cenotes and the river to snorkel or swim in, lots of wildlife, clean rooms and friendly staff. The food has really gone downhill since our last visit and it was impossible to book any restaurants as you … more
We came here 3 years ago, and just back from our second trip. The grounds are beautiful, lovely cenotes and the river to snorkel or swim in, lots of wildlife, clean rooms and friendly staff. The food has really gone downhill since our last visit and it was impossible to book any restaurants as you have to do so via an app, but logon at midnight to make a reservation for the next day. Food was bland and reheated, get the adults only section if you can - much better. There are no showers now to use after you check out, toilets were shut as being cleaned but they did eventually open them so we could get changed. Rooms are basic but clean, beach is very rocky and doesn’t look like the pictures. Spa very expensive as is the shop on site ( extortionate prices!) beautiful resort but the food really lets it down so we wouldn’t come back anytime soon. Overall an enjoyable stay.
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