Description
Facilities: Guests have a choice of 200 rooms, including 6 junior suites, 2 suites and 188 double rooms, located in a 2-storey main building and 10 auxiliary buildings. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on … more
Location: This hotel is located just 45 minutes south of Cancun International Airport and 5 minutes from the charming town of Playa del Carmen where guests will find restaurants, nightspots and shops as well as links to the public transport network. It is set in around 13 hectares of lush, tropical gardens, against the backdrop of the white sands of the best beach on the Yucatan peninsula. Cancun, the main centre for tourists throughout Mexico and the Caribbean, is around an hour away.
Meals: The resort includes a bar. Guests can enjoy the culinary delights of 6 air-conditioned, non-smoking restaurants with separate areas for smokers. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages.
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- Entertainment
- Entertainment for adults
- Entertainment
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- Themed restaurant
- À la carte restaurant
- Restaurant with breakfast buffet
- Services
- Infinity pool
- Breakfast room service
- Room service
- Luggage storage
- Safe
- Ironing board
- Iron
- Newspapers
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Trouser press
- Private check-in and check-out
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Club
- Medical service
- Wedding service
- Pool jacuzzi
- Sun terrace
- Private pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Café bar
- Bar
- Indoor bar
- Swimming pools
- Full spa
- Sunbeds
- Adults-only outdoor pool
- Garden area
- Towel Service
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Airport transfer
- Transfer to nearest town
- Transfer to golf course
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Water sport facilities (on site)
- Snorkelling
- Table tennis
- Diving
- Golf course
- Surfing
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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This property has additional information that you can
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Excellent
Based on 7623 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 3 featured reviews out of 7623 TripAdvisor reviews
A
alsantoyo4
12/12/2024
“The great place to stay”
Great place to stay, beautiful hotel with awesome view, good food with great service. I would stay there again and recommend it to everyone visiting Cancun. Close to tours and shopping.
I
Isabella D
15/12/2024
“Great stay!!!”
We had a wonderful time! Everyone was very friendly and attentive. Definitely relaxing, not much of a party scene if that’s what you’re looking for. Would recommend all the food, try something different at spices for breakfast and lunch. We loved it
C
clearchb
new York
15/12/2024
“Not what it used to be”
We've visited the RH 4 times in the past dating back to the early 2000's. So, we decided after a long time away to try it this December 2024. We came away very disappointed. Pros: building facias and landscaping are beautifully maintained. The beach is now one of the largest (deepest) in Playacar… more
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