- Parking
- Parking
- Services
- Kids´ club
- Room service
- Safe
- Gardens
- Terraces
- Coffee machine
- Hair dryer
- Wedding service
- Conference centre
- Swimming pools
- Outdoor pool
- Children’s pool
- Gym and SPA
- Spa
- Other
- Air conditioning
- Reception
- Concierge service
- Reception
- Porter service
- Bars
- Café bar
- Bar
- Activities
- Water park
- Deposit:
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- General
- : #{numberOfPersons}
- : #{floorNumber}
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- Administration fee
Good to know
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Excellent
Based on 13675 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 13675 TripAdvisor reviews
B
Bethany R
29/10/2024
“Great for young families”
This is a fantastic resort to go to with a young family. We recently traveled with our two children under 3 years old. Our favourite parts were - -Kidsdom Kids Club (our daughter was asking to go back everyday!) -Lunch Box restaurant (consistent food and service for breakfast and lunch as part of… more
T
Ty W
29/10/2024
“Paradisus loves the kids!”
The resort is ahhmazing (yes, I spelled it exactly how I meant) for families. I’ve traveled to over 20+ countries including Mexico multiple times but nothing could compare to coming to Paradius. They are all about the children. They do not stop! And the employees are very patient and professional… more
M
Maya J
28/10/2024
“Amazing hotel. Staff wonderful”
What a wonderful hotel, we have had such a great holiday. All staff are very helpful and cheerful, always saying hello Waitress Graciela extremely kind & friendly. Large variety of food, great restaurants. Rooms spacious and clean with lovely linen and great air con. Well stocked mini bar too. … more
O
Olga-in-NYC
New York City, New York
28/10/2024
“Great trip for a large party”
Lovely resort with a tropical feel. Excellent food in the “Reserve” adults-only restaurants. Service is at a high level. Our concierge, Adrian Bosquez, made our trip excellent. He easily kept up with our party of 14 (not an easy task, I can assure you). Adrian went above and beyond to make sur… more
J
Janet A
27/10/2024
“Wonderful holiday in Playa del Carmen.”
Beautiful hotel. We stayed in a master suite. Good selection of food. Great staff. Very friendly and helpful. Breakfast has a good selection. Eva Neftali Emanuel always a smiling face and outstanding service. Had a wonderful and relaxed week.