Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The souvenir shop gives guests the opportunity to bring home mementos of their holiday. A garden provides extra space for rest and relaxation in the open air. Guests arrivi… more
Location: This hotel is situated in a stunning little bay within walking distance of beaches, 5 minutes on foot from the town centre of Playa del Carmen and from Playa Esmeralda beach, and a 15-minute walk from Playa del Carmen beach. It lies near an extraordinary variety of attractions such as Playa del Carmen’s 5th Avenue (about 1.5 km), Akumal (about 3.5 km), Xcaret (roughly 6 km), and Xel-Ha. It is also very close to famous Mayan archaeological sites such as Tulum (some 70 km), Chichen Itza and Coba. It lies approximately 45 minutes’ drive from Cancún International Airport.
Meals: Various dining options are available, including a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option.
- Entertainment
- Entertainment for adults
- Parking
- Parking
- Wi-Fi
- Wi-Fi
- Services
- Kids´ club
- Room service
- Safe
- Gardens
- Terraces
- Coffee machine
- Hair dryer
- Wedding service
- Conference centre
- Swimming pools
- Outdoor pool
- Children’s pool
- Gym and SPA
- Spa
- Other
- Air conditioning
- Reception
- Concierge service
- Reception
- Porter service
- Bars
- Café bar
- Bar
- Activities
- Water park
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Good to know
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Excellent
Based on 13675 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 4 featured reviews out of 13675 TripAdvisor reviews
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buckten365
20/12/2024
“Great food, amenities, beach, and staff”
Had an awesome vacation. Food was very good. If you want an a la carte reso that isn't at 9pm get the Family Concierge service as they book it for you before you get there. We didn't have that and had a hard time getting spots at a normal time. We did also just try showing up though and often they … more
J
Jason H
20/12/2024
“Great resort for young families”
Great time! The pools and play areas were perfect for the kids. Our family pretty much lived at the pirate ship and the aqua zone during the day. We loved getting lunch and drinks at the Celsius bar grill by the pool. Laura and Graciela were the best!
V
vischaalp
20/12/2024
“Paradisus Playa del Carmen - Great Experience, Incredible Service, High Quality Food, Diverse Offering of Amenities”
We went to Paradisus Playa del Carmen in Nov and the experience was exceptional. All elements of an incredible and memorable vacation are present with this resort. We have been to Paradisus on a number of occasions and they never disappoint. Eduardo Gamboa was our concierge and his service definite… more
E
Elizabeth C
19/12/2024
“Excelent service.”
Great service. All the people working there are awesome they always make their best to attend you. Very great place to enjoy vacations with family. The aqua zone is the best place for children, they get a lot of fun and the people always are ready and happy to help you in any thing you need.
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