Description
Facilities: The resort has 65 rooms located in two 3-storey buildings. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible fa… more
Location: This hotel complex is located on the Mayan Riviera near historic and cultural attractions. The centre of Playa del Carmen, with its bars, restaurants, nightclubs, and shops, is only some 15 minutes by car away, while guests will reach Cancún in approximately 45 minutes and Tulum in around 50 minutes. Both Coba and Sian Ka'an lie a 90-minute drive from the hotel.
Hotel highlighted for…
Meals: Dining facilities include a restaurant with a smoking area, a dining room, a breakfast room and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, full board and all-inclusive. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (lunch and dinner à la carte).
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- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Reading room
- Safe
- Ironing board
- Iron
- Newspapers
- Fan
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- In-room babysitting service
- Hairdressers / Beauty salon
- Shops
- Tumble dryer
- Coffee machine
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Doctor
- Banquet and event room
- Bike rental service
- Computer room
- Medical service
- Wedding service
- Courtyard
- Luggage storage (extra charge)
- Board games
- Play area
- Babysitting service
- Private pool
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' menu
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Pool table
- Games room
- Shops in hotel
- Computer room
- Board games
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Airport transfer
- Transfer to shopping centre
- Shuttle
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Activities
- Tennis court
- Golf course (within 3 km)
- Water sport facilities (on site)
- Snorkelling
- Bike rental
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly access
- Languages
- Multilingual
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 1496 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1496 TripAdvisor reviews
C
Camille E
13/11/2024
“Amazing!”
Such an incredible - thank you, thank you, thank you!!! I couldn't recommend this property higher. Already want to come back.
A
AnthonyB3990
09/11/2024
“Fantastic”
An amazing hotel, with the best staff, beach, rooms, and view you could hope for. Everything is top notch, the staff are super personable, friendly, helpful, and attentive. The food is excellent, the beach is awesome, and the view is amazing. The rooms are great (stayed in a junior suite), they a… more
S
Susannah T
07/11/2024
“Solo trip to a Belmond”
Pure bliss best staff delicious food gorgeous pink beach ! This is a true Belmond hotel. Nothing is missing everything is perfect . The spa was marvelous . My one bedroom suite was beautiful and extremely clean. I travelled solo as I needed to recharge .. I felt perfectly safe and came home … more
L
LosChulesVLog
Solidaridad, Mexico
04/11/2024
“The Beating Heart of the Riviera Maya #BelmondLegends”
Love Belmond Maroma! Love the attention to detail since your arrival. Love the way that people treated you and make you feel. Love the Yoga with Roxy in the Sunrise!
A
angelman2024
Los Angeles, California
31/10/2024
“Dreamy”
This is the greatest hotel in the world! The staff are incredibly friendly and nothing is too much trouble. It’s beautiful, stylish and cool. The restaurant Woodend by Curtis Stone serves delicious fire roasted meats and seafood and is worth a trip to Mexico just to eat there!