Description
Facilities: The hotel has a reception desk and features 310 rooms. Wireless internet access (no extra charge) is provided to guests. Guests interested in excursions can get more information at the tour desk. There are also a number of shops that make for great strolling and browsing. Parking spaces are available to guests travelling by car. Further services include a babysitting service, medical … more
The hotel includes a bar. Delicious specialties await guests in 11 non-smoking, air-conditioned restaurants. All-inclusive can be booked. Breakfast, lunch and dinner are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.
- Entertainment
- Entertainment for adults
- Casino
- Entertainment
- Miniature golf
- Club
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Table tennis
- Aerobics
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids' club
- Indoor pool
- Room service
- Safe
- Iron
- Fan
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Medical service
- Wedding service
- Babysitting service
- Heated pool
- Private pool
- Hair salon
- Free gym nearby
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Café bar
- Bar
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Mini golf
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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Good to know
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Excellent
Based on 8983 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 8983 TripAdvisor reviews
A
Andy L
12/01/2025
“Awesome Start to Our Vacation”
Great guest interaction and shout out to Paola Colin. Awesome first impression at the resort! So friendly and welcoming. Answered all our question with knowledge and a smile. Helped us so much to get our vacation in paradise on track! Thank you so much!!!
O
Olga L
12/01/2025
“Thank you”
Guest interaction with Paola Colin is amazing! Very informative and friendly and knowledgeable and welcoming. We have been at a few Iberostar resorts and guest service is one of the best. We really appreciate it. Can’t wait for our next trip! Thank you!
N
Nicole F
12/01/2025
“2nd stay as amazing as the 1st”
Everything as expected on our second stay here. Last stay was in 2023. The pool and beach are fantastic and clean. No issues with finding pool loungers or towels if awake and out by 9am-ish. Staff are all extremely helpful, friendly and seem happy to be here. Food selection at buffets or restaurant… more
T
TravellingTourist
Winnipeg, Manitoba
05/01/2025
“Amazing Wedding”
We are repeat guests and our last visit was to celebrate the wedding of our daughter with 22 other guests. The wedding experience with Aaron as our planner was perfect in every way as he took care of all the details . We arrived prior to the wedding guests so we could enjoy a few days to ourselve… more
E
Explorer108335
05/01/2025
“Best resort in the Cancun/ Playa Del Carmen area”
I can’t say enough about this resort. Everything was exceptional. We had a private romantic villa with pool. The room was amazing. The pool did not get a lot of sun because of how private the pool area is. So the water was a little cold. But we enjoyed the large quiet pool which was not busy at all… more
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