Description
Facilities: 388 rooms await guests at this hotel, which includes a reception desk. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. There are a number of shops as well. Parking spaces are available to guests travelling by car. Other services include a babysitting service (for a fee), medical assistance, a laundry serv… more
Meals: Various dining options are available, including 4 restaurants, a café and a bar. All-inclusive is offered as a catering option. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
- Entertainment
- Entertainment for adults
- Casino
- Entertainment
- Miniature golf
- Club
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Services
- Nursery
- Kids' club
- Kids´ club
- Room service
- Safe
- Iron
- Supermarket in hotel
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with kids' buffet
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Water sport facilities (on site)
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 6924 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 5 featured reviews out of 6924 TripAdvisor reviews
9
965mariod
Fort Worth, Texas
26/11/2024
“Thanks Miguel, Concierge”
Love superb service by Miguel, concierge at Iberostar Paraiso delMar! So informative on all activities at resort and area. Super friendly and courteous. Everyone at resort is super friendly and Miguel stands out. .. .....Thanks Miguel!!
J
Josh H
24/11/2024
“entertainment team”
hector from the entertainment team is a very cheerful person for me he is the best his activities are very fun and he always helps anyone congratulations hector and hope to come back to see you again thanks for everything THANK YOU SO MUCH MY BROTHER
R
Ryan P
24/11/2024
“Great time”
Jose was great as our concierge! Great trip overall. Clean and good quality. Cool rare jungle birds and other animals abound. Nice beach and plants everywhere. We came here to celebrate a birthday and are so glad that we did. Most of the food is quite good too.
X
X6098WUmiked
19/11/2024
“An Amazing First Time in Mexico”
van greeted us at the front when we arrived and from there it was an amazing 7 days with both Ivan, Alex Mendoza and the rest of the staff taking care of everything we needed. The entire experience from hotel to Dressel Divers deserves 6 stars!!
D
Deb A
Illinois
30/11/2024
“This was our 3rd time here, and was not as positive experience as in the past. Will probably not be back.”
Positives: The bed was comfortable, the shower worked good, the room was clean, the food was average, the pool was good, my massage was great, and the beach was average. Negatives: We had little gnat-like bugs crawling on the bathroom counter and saw a few red ants in the room (1 on the bed). Yikes… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info