Description
Facilities: 424 rooms await guests at this hotel, which includes a reception desk. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. There are a number of shops as well. Parking spaces are available to guests travelling by car. Other services include a babysitting service (for a fee), medical assistance, a laundry serv… more
Meals: Various dining options are available, including 4 restaurants, a café and a bar. All-inclusive is offered as a catering option. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
- Entertainment
- Entertainment for adults
- Casino
- Entertainment
- Miniature golf
- Club
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids' club
- Kids´ club
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Café bar
- Bar
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Non-smoking rooms
- Activities
- Tennis court
- Golf course (within 3 km)
- Mini golf
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Good to know
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Excellent
Based on 8177 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 4 featured reviews out of 8177 TripAdvisor reviews
C
Colin S
20/12/2024
“Yummy!”
Great service! Awesome people! Angel Fajardo manager Joshua villanueva Mezcal shots and our brother ate the worm! Very good food and a beautiful atmosphere. If you haven't been make sure that you check it out! Don't forget to try some churros!!!!!!!
E
elfamouschino47
Puebla, Mexico
16/12/2024
“Amazing resort at the riviera maya”
I stayed therebl for my trip at the riviera maya, all the staff was amazing, the room service was great, check in and check out was phenomenal and even the entertainment team was great specially with the beautiful girl named ahtziry nava, she was amazing 100/100
C
Christian P
08/12/2024
“Highly recomendation to visit iberostar! Entertainment team is amazing they always charismatic and happy to do the activ”
THE BEST TRIP THAT I EVER HAVE. The Team of entertainment is awesome about the way they threat us. Is amazing how they are always working with a smile. Mention to Christian and atzhiri of the entertainment team, they re amazing, they invite us to every activity they had
S
sebastian m
08/12/2024
“My dream trip”
It was an incredible adventure for my friends and me in our first time in mexico, very enterteinment time at the hotel, the view was amazing and Christian was pretty good with us very professional, we are expecting to go again very soon next summer, cant wait!
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