Description
Facilities: The hotel has a reception desk and features 434 rooms. Wireless internet access (no extra charge) is provided to guests. The tour desk offers assistance with booking excursions. There are a number of shops as well. Parking spaces are available to guests travelling by car. Other services include a babysitting service (for a fee), medical assistance, room service, a laundry service, a h… more
Meals: Various dining options are available, including 5 restaurants, a café and a bar. All-inclusive is offered as a catering option. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
- Entertainment
- Entertainment for adults
- Casino
- Entertainment
- Miniature golf
- Club
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Supermarket in hotel
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Lazy river
- Private pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Water park
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 7792 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 4 featured reviews out of 7792 TripAdvisor reviews
T
Traveler13937903795
28/11/2024
“Amazing time met great people”
My favorite bartender of the entire trip was Rodolfo he was very friendly and we had a great time talking about life! Would definitely recommend others to come here and meet him! Had a great time here at this hotel everyone was very helpful and I got to try many new things and enjoy my days in the … more
D
Departure55533137415
Brookfield, Wisconsin
23/11/2024
“Love the beach and day life!”
I loved the beach and the members area is always great! Loved the shopping area and the fitness center it’s amazing. The beach is beautiful. Also want to send a shout out to Alexei energy to get us out to play beach games! He also has great info and lets us know where to go have fun!
D
Drea C
23/11/2024
“Fantástico!”
Our vacation was great, the Maya hotel was amazing, beautiful and lovely decor! Star Camp was fantastic for our 8 year old. He loved going to camp, different activities and even some evening special events. Highly recommend! Perla and Mafer were so excelente for the star camp!
H
haemi07
Edgewater, New Jersey
22/11/2024
“Paradise Found 🌴☀️”
Paradise Found 🌴☀️ Just wrapped up a fantastic trip at Iberostar Paraiso Maya with my dad and uncle. Despite a few minor hiccups with Storm Sara, we had an incredible time! Here are the highlights: Amazing Food: The seafood gala was a dream! Loved the buffets, especially the omelets. Shoutout to… more
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