Description
Facilities: The hotel has a reception desk and features 434 rooms. Wireless internet access (no extra charge) is provided to guests. The tour desk offers assistance with booking excursions. There are a number of shops as well. Parking spaces are available to guests travelling by car. Other services include a babysitting service (for a fee), medical assistance, room service, a laundry service, a h… more
Meals: Various dining options are available, including 5 restaurants, a caf and a bar. All-inclusive is offered as a catering option. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
- Entertainment
- Entertainment for adults
- Casino
- Entertainment
- Miniature golf
- Club
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Supermarket in hotel
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Lazy river
- Private pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Café bar
- Bar
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Water park
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 7792 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 2 featured reviews out of 7792 TripAdvisor reviews
J
Jerseytodd
29/12/2024
“Winter 2024”
Our family had a great time in December 2024. This was my third-time at the property, and my first at the Maya. We have been happy Star Prestige Members for quite awhile, and always are treated fantastic. This property is rather big, but once you find your shortcuts it is very walkable. They had Ch… more
Z
zeldeiamama
Canada
23/12/2024
“Christmas vacation with family”
We went as a family of 13. We had our 2.5 year old toddler and it was the best thing for her! We had the maya suites which gave us access to the lindo and maya side . She loved the water kids park and wave pool! The beach during the week we went was far too wavy and strong for her. She was fascin… more
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