Description
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a sauna. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include limo/town car service, a computer station, and dry cleaning/laun… more
Located in Playa del Carmen (Playacar), Hotel Riu Palace Mexico - All Inclusive is within a 10-minute drive of Xplor Theme Park and Quinta Avenida. This all-inclusive property is 5 mi (8 km) from Xcaret Eco Theme Park and 1.8 mi (3 km) from Playa del Carmen Main Beach.. Distances are displayed to the nearest 0.1 mile and kilometer. Piste Cyclable sur Paseo Xaman-Ha - 0.1 km / 0.1 mi Playacar Beach - 0.6 km / 0.4 mi Mayan Ruins of Playacar - 1.2 km / 0.8 mi Mahi Golf Course - 1.7 km / 1.1 mi Xaman Ha Aviary - 1.8 km / 1.1 mi Plaza Paraiso - 2.3 km / 1.4 mi Paseo del Carmen - 2.3 km / 1.4 mi Quinta Avenida - 2.5 km / 1.6 mi Playa del Carmen Maritime Terminal - 2.6 km / 1.6 mi Founders Park - 2.6 km / 1.6 mi Portal Maya - 2.7 km / 1.7 mi Playacar Golf Club - 2.8 km / 1.7 mi Playa del Carmen Main Beach - 2.8 km / 1.8 mi Chabad Playa del Carmen - 2.9 km / 1.8 mi Mercado Playa del Carmen - 3 km / 1.9 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 32.1 km / 19.9 mi Cancun Intl. Airport (CUN) - 59.7 km / 37.1 mi . Near Playacar Beach.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Don Julian, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service.
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- Entertainment
- Entertainment for adults
- Entertainment
- Club
- Pool table
- Games room
- Shops in hotel
- Computer room
- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids' club
- Pool
- Kids´ club
- Room service
- Safe
- Chapel
- Ironing board
- Iron
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Computer room
- Medical service
- Wedding service
- Kids´ playground
- Babysitting service
- Cot
- Hair salon
- Free gym nearby
- Serviced office
- Meeting rooms
- Bars
- Pool bar
- Bar
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Restaurants
- Buffet restaurant
- Restaurant with breakfast buffet
- Activities
- Tennis court
- Golf course (within 3 km)
- Table tennis
- Diving
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 7308 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 5 featured reviews out of 7308 TripAdvisor reviews
E
EtC1204
Minneapolis, Minnesota
05/01/2025
“10th Year at Riu Palace Mexico - Planning the 11th!”
My family and I have been staying at Riu Palace Mexico since 2011 (with breaks for construction and COVID) for our annual trip and we can not get enough of the beauty in the resort! The amenities, rooms, and food are world class, but what keeps us returning is the staff. Housekeeping, entertainment… more
D
dadarren
Toronto, Canada
03/01/2025
“A Calm Oasis Worth A Bit More”
I stayed here about nine years ago and have since stayed at many other Riu hotels across Mexico. Coming back to Riu Palace Mexico made me realize how this hotel really is a notch above the rest! I think it's called the "Palace" for a reason; it definitely appeals to a slightly elevated demographic.… more
C
Ccpfjed
Okanagan Valley, Canada
29/12/2024
“Beautiful resort”
Beautiful resort very clean, gorgeous beach. Maintenence staff work hard. Staff work hard but if you forget to tip you do notice the difference in service.Only real complaint was the smokers . They smoke wherever they wanted including the room next to us. Nothing was said .
J
joelsA2498KU
04/01/2025
“The state of your property”
Had to move our room because of noise. The room was in need of repairs. Food was average at best. Signs could have larger font in buffets.
N
Niamh027
County Donegal, Ireland
03/01/2025
“Riu Palace at Christmas”
Overall I enjoyed our stay at the Riu Palace the staff were exceptional and friendly, we couldn’t fault the food there was a great selection, and we very much enjoyed all the drinks! The rooms let us down a little by being a bit rundown , could do with a little update. However the bed was super co… more
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