Description
Facilities: Guests have a choice of 513 suites located in two 3-storey buildings with lifts. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk … more
Location: This all-suites resort is located on one of the most beautiful beaches in Playa del Carmen and this is an exotic destination that offers privacy and comfort. The Quinta Avenida is about 100 m from the hotel, where there are bars, nightclubs and restaurants. Nearby is the pier where guests can take the ferry to the island of Cozumel, which is part of the second-largest reef in the world. A bus stop and various shopping facilities are some 300 m away. The tourist centre is roughly 2 km from the hotel and Cancún is around 6 km. The archaeological site at Tulum is approximately 3 km, whilst Cancún airport is roughly 45 km from the hotel.
Hotel highlighted for…
Meals: Dining facilities include a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include full board and all-inclusive. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety.
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- Entertainment
- Live music
- Theatre
- Entertainment for adults
- Entertainment
- Club
- TV lounge
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Table tennis
- Computer room
- Aerobics
- Dance hall
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- All-inclusive restaurant
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Facilities for events and banquets
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Sunbeds
- Umbrellas
- Adults-only outdoor pool
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Airport transfer
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Services
- Breakfast room service
- Room service
- Laundry
- Luggage storage
- Safe
- Ironing board
- Iron
- Newspapers
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- In-room babysitting service
- Hairdressers / Beauty salon
- Shops
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Porter service
- Bike rental service
- Credit cards accepted
- Ice-cube maker
- Medical service
- Wedding service
- Poolside huts
- Year-round outdoor pool
- Pool games
- Sun terrace
- Private pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Activities
- Tennis court
- Golf course (within 3 km)
- Water park
- Water sport facilities (on site)
- Snorkelling
- Bike rental
- Mini golf
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly entrance
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Entrance with ramp
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 22615 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 22615 TripAdvisor reviews
4
42evak
Downers Grove, Illinois
16/11/2024
“One of the Best Trips Ever”
This had to be one of my favorite vacations of all time. The staff goes above and beyond to make sure that you have everything you could possibly want. We went to fitness classes with Rodrigo and had an amazing time. The cocktail bar is superb and they will even make smoked old fashions for you. Th… more
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Allen D
15/11/2024
“Best AI resort”
My wife and I just left our third trip to this resort and we love it! The staff is the best part and the reason we keep coming back. Deborah Lira, Valeria Garcia, Xander & Ulysses from the entertainment team made it so much fun and Jeremi Jiminez & Brenda were our go-to servers for drinks. Such an… more
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Nichole A
Las Vegas, Nevada
12/11/2024
“Fantastic resort and amazing trip!”
We visited 10/31-11/6 and had an amazing trip. The resort is very friendly, beautiful, clean, and fun! They had a really cool Dia de los muertos event, as well as other great entertainment every night in main lobby. The poolside entertainment was also fantastic. David, Xander, and Polux are incredi… more
N
Nikolai R
11/11/2024
“Good Resort, Great Times, Best Staff”
I've been to the Hilton PDC many times, and look forward to many more visits. While the hotel, rooms, pool, and beach are all noteworthy, the staff are what make this resort truly special. At all ranks and levels, the people are what make these stays special and memorable. As I spend most of my t… more
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Elizabeth C
10/11/2024
“Excellent resort”
I was there for a mother and daughter trip! All the staff were friendly, easy check in, and love the cleanliness. The food is quality and will definitely be going back everytime to the same resort! The price was amazing for an all inclusive with steps away from 5th street. Shout out to the staff m… more