Grand Velas Riviera Maya - All Inclusive

Grand Velas Riviera Maya - All Inclusive

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Grand Velas Riviera Maya - All Inclusive

Playa del Carmen - Riviera Maya See map | GRAND VELAS

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Why do I recommend this accommodation?

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Very popular destination!

6 properties have been booked in the last 15 minutes in Playa del Carmen

Latest reviews from the hotel

10 Excellent
Rating 5 around 5 for travellers of Tripadvisor

Excellent

Based on 5048 reviews

Rating 5 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 4,5 around 5 for travellers of Tripadvisor

Location

Rating 5 around 5 for travellers of Tripadvisor

Rooms

Rating 4,5 around 5 for travellers of Tripadvisor

Service

Rating 4,5 around 5 for travellers of Tripadvisor

Value for money

Rating 5 around 5 for travellers of Tripadvisor

Cleanliness

This accommodation stands out for being in a quiet and peaceful area

Showing 4 featured reviews out of 5048 TripAdvisor reviews

I

I302LDcp

07/12/2024

Rating 5 around 5 for travellers of Tripadvisor

“Amazing resort on all fronts...just be prepared for the lounge chair hunger games”

We loved Grand Velas! What sets GV apart from other resorts is the service and food. The resort is beautiful and very well kept, but many resorts are too. It's just a notch above any other all inclusive with the people and the food. Our concierge, Braulio was beyond amazing. He was attentive to ev… more

M

Margaret S

05/12/2024

Rating 5 around 5 for travellers of Tripadvisor

“Perfect family vacation”

I dont usually write reviews, but we had such an incredible stay at the resort at the end of November and this resort deserves accolades (the trip was so good that we are considering coming back next month for my husbands birthday) We took the trip to celebrate our kids birthdays (we are a family o… more

A

Angela L

04/12/2024

Rating 5 around 5 for travellers of Tripadvisor

“A Weekend in Paradise”

We had a great stay at Grand Velas over thanksgiving weekend. We especially enjoyed the adults only pool, the swim up bars, lunch at bistro, and dinner at Cocina de Autor and Sen Lin. I want to especially thank my concierge, Annie, because she was very thoughtful and went above and beyond to ensur… more

M

M S

04/12/2024

Rating 4 around 5 for travellers of Tripadvisor

“Grand Velas”

If you are looking for amazing amenities, outstanding cuisine and a place to get pampered Grand Velas is your place to go. Our concierge was Rosario. She was so attentive and anticipated any needs we might have. She definitely enriched our experience at this resort.

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

About the property

Description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a sauna. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach sh… more

How to arrive

Playa del Carmen - Riviera Maya See map

A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive property is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Playa Xcalacoco - 2 km / 1.2 mi Tres Rios Ecopark - 3.7 km / 2.3 mi Punta Esmeralda Beach - 4.7 km / 2.9 mi Gran Coyote Golf - 4.7 km / 2.9 mi El Camaleón Mayakoba Golf Course - 4.7 km / 3 mi 28 de Julio Square - 7.1 km / 4.4 mi Guadalupe Church - 8.5 km / 5.3 mi Playa 88 - 8.7 km / 5.4 mi Playa Avenida Colosio - 8.9 km / 5.6 mi Temazcal Natura - 9.2 km / 5.7 mi Plaza Las Americas - 9.7 km / 6 mi Mario Villanueva Stadium Madrid - 10.1 km / 6.3 mi Mamitas Beach - 10.1 km / 6.3 mi Quinta Avenida - 10.3 km / 6.4 mi Coco Beach - 10.3 km / 6.4 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 42.9 km / 26.7 mi Cancun Intl. Airport (CUN) - 49.8 km / 30.9 mi The preferred airport for Grand Velas Riviera Maya - All Inclusive is Cancun Intl. Airport (CUN). . Near Playa Xcalacoco.

Hotel highlighted for…

A fantastic hotel for family fun, where you could find totally prepared facilities and a complete offer of activities for children of all ages. So that you could enjoy as you deserve enjoying!

Facilities and services

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Fusion cuisine at Cocina de Autor (+12), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service.
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Entertainment
Entertainment for adults
Entertainment
Miniature golf
Club
TV lounge
Pool table
Games room
Karaoke
Shops in hotel
Table tennis
Computer room
Aerobics
Dance hall
Board games
Parking
Parking
Free parking near hotel
Parking near the hotel
Secure parking
Valet parking
Services
Nursery
Indoor pool
Kids' club
Kids´ club
Breakfast room service
Room service
Laundry
Safe
Chapel
Ironing board
Iron
Newspapers
Supermarket in hotel
Car hire
Cash machine
Foreign currency exchange
Fax / Photocopier
Luggage storage
Trouser press
Wake-up call
Ironing service
Sale of tickets
Gardens
Public bathroom
Sun terrace
Terraces
Sale of tours
Dry cleaning service
In-room babysitting service
Hairdressers / Beauty salon
Shops
Security service
Coffee maker
Hair dryer
Club
Banquet and event room
Bike rental service
Computer room
Credit cards accepted
Ice-cube maker
Medical service
Wedding service
Courtyard
Childproof doors
Board games
Kids´ playground
Kids´ TV channels
Play area
Babysitting service
Children’s pool
Heated pool
Sun terrace
Private pool
Hair salon
Free gym nearby
Serviced office
Conference centre
Meeting rooms
Restaurants
À la carte restaurant
Buffet restaurant
Restaurant with diet menus
Breakfast room service
Facilities for events and banquets
Restaurant with breakfast buffet
Restaurant with high chairs
Gym and SPA
Spa
Gym
Wellness area with massage service
Turkish bath
Jacuzzi
Sauna
Jacuzzi
Bars
Pool bar
Café bar
Bar
Tea and coffee in common areas
Swimming pools
Full spa
Recreational area
Children’s pool
Sunbeds
Umbrellas
Other
Air conditioning
Heating
Additional services
Laundry service
Daily room cleaning
Self-service laundry
Laundry
Tumble dryer
Dry cleaning service
Lift
Reception
24-hour reception
Concierge service
Multilingual reception staff
Porter service
Shuttle transfer
Airport transfer
Transport service
Shuttle
Pets
Pets not allowed.
Smoking
Smoking areas
Smoke detectors in hotel
Non-smoking rooms
Wi-Fi
Complimentary Wi-Fi
Activities
Tennis court
Golf course (within 3 km)
Water sport facilities (on site)
Snorkelling
Padel tennis
Bike rental
Mini golf
Table tennis
Diving
Golf course
Beach volleyball
Accessibility
Wheelchair-friendly entrance
Wheelchair-friendly facilities
Wheelchair-friendly rooms
Lift with braille
Wheelchair-friendly access
 Check-in/Check-out
Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
 Minimum registration age without supervision
18
Deposit:
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Good to know

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Taxes included in the final price:

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Frequently asked questions about Grand Velas Riviera Maya - All Inclusive

  • Which services stand out at Grand Velas Riviera Maya - All Inclusive?

    Featured services at Grand Velas Riviera Maya - All Inclusive are: Entertainment for adults, Parking, Nursery and À la carte restaurant See full list of services at Grand Velas Riviera Maya - All Inclusive.
  • Grand Velas Riviera Maya - All Inclusive has Full spa, Recreational area, Children’s pool, Sunbeds and Umbrellas.
  • Grand Velas Riviera Maya - All Inclusive has À la carte restaurant, Buffet restaurant, Restaurant with diet menus, Breakfast room service, Facilities for events and banquets, Restaurant with breakfast buffet and Restaurant with high chairs.
  • Grand Velas Riviera Maya - All Inclusive has Parking, Free parking near hotel, Parking near the hotel, Secure parking and Valet parking for its guests.
  • Grand Velas Riviera Maya - All Inclusive has Spa, Gym, Wellness area with massage service, Turkish bath, Jacuzzi, Sauna and Jacuzzi for its guests.
  • Grand Velas Riviera Maya - All Inclusive has Complimentary Wi-Fi for its guests.
  • Yes, check-in at Grand Velas Riviera Maya - All Inclusive is from 3.00 pm and check-out is by 12:00.
  • Yes, guests at Grand Velas Riviera Maya - All Inclusive have highlighted that: We loved Grand Velas! What sets GV apart from other resorts is the service and food. The resort is beautiful and very well kept, but many resorts are too. It's just a notch above any other all inclusive with the people and the food. Our concierge, Braulio was beyond amazing. He was attentive to every question and made sure we had everything we needed. His level of responsiveness and customer service is unmatched. We chose GV due to some medically required food needs for one of my kids. Braulio communicated this to all of the chefs and was so helpful. He was so kind and we enjoyed chatting with him when he would come by to check on us. The restaurants were all very attentive and careful of my son's food needs. In Azul, where we ate breakfasts and some lunches (and ordered lunch to take the pool for my son), Gabriela was amazing and so helpful at every meal. She was delightful and clearly takes pride in excellent customer service. Chef Victor in the mornings came right over to ask what my son wanted for breakfast as soon as he saw us walk in. Chef Miguel at lunch had his food prepared specially every day and checked which desserts he could eat. My one major caution here though is that the desserts are prepared in a separate pastry kitchen, and there were a couple of times there was a miscommunication and some items were labeled incorrectly which is an issue, but we learned quickly to reconfirm if the signs were correct. Chef Miguel was happy to call the kitchen for us to reconfirm the safety of each item! The pool staff was very attentive in helping us move umbrellas for shade and asking if they could bring us drinks and food. The food was excellent - in the restaurants for dinner, in the buffets for breakfast and lunch, and we loved that they had different buffets set up at the pool each day so there was always something different and easily accessible. We loved the special events they had on the beach for lunches and dinner too, but this may have just been for the holiday week. Also a shout out to Nicolas, who ran all of the activities by the pool, was the guide for the bike tour and worked in the teens club in the evenings. He has limitless energy and enthusiasm for his job and always had a smile. You can tell he really loves his job and enjoys making sure the kids (and adults) are having a blast. Our only big drawback is the chair situation at the pool. We were there on one of their busiest weeks, so we expected crowds but it was almost impossible to find chairs. Thankfully the pool attendants were very helpful. The resort has a policy that you can't hold chairs for more than 60 or 90 minutes if you're not there, but it's really hard for them to enforce. Many people would still come down super early, throw a flip flop and a bottle of sunblock on the chairs then not come back for many many hours. The guys at the pool were hesitant to move their belongings so would put down a sign with a reminder of the policy, but people continue to do it. We saw it all week. I think the hotel either needs to scrap the policy and just let it be hunger games for chairs, or better yet keep the policy and truly enforce it as I've seen others do. It's not fair for the people who respect the rules and come down still relatively early, 8/9am ready to enjoy the day and find empty pool chairs reserved for hours with no one in sight. It's a tough one, but they can do better here.
  • A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive property is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Playa Xcalacoco - 2 km / 1.2 mi Tres Rios Ecopark - 3.7 km / 2.3 mi Punta Esmeralda Beach - 4.7 km / 2.9 mi Gran Coyote Golf - 4.7 km / 2.9 mi El Camaleón Mayakoba Golf Course - 4.7 km / 3 mi 28 de Julio Square - 7.1 km / 4.4 mi Guadalupe Church - 8.5 km / 5.3 mi Playa 88 - 8.7 km / 5.4 mi Playa Avenida Colosio - 8.9 km / 5.6 mi Temazcal Natura - 9.2 km / 5.7 mi Plaza Las Americas - 9.7 km / 6 mi Mario Villanueva Stadium Madrid - 10.1 km / 6.3 mi Mamitas Beach - 10.1 km / 6.3 mi Quinta Avenida - 10.3 km / 6.4 mi Coco Beach - 10.3 km / 6.4 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 42.9 km / 26.7 mi Cancun Intl. Airport (CUN) - 49.8 km / 30.9 mi The preferred airport for Grand Velas Riviera Maya - All Inclusive is Cancun Intl. Airport (CUN). . Near Playa Xcalacoco.

  • You´ll find Grand Velas Riviera Maya - All Inclusive in Playa del Carmen - Carretera Cancún-Tulum Km 62 Municipio Solidaridad
  • Grand Velas Riviera Maya - All Inclusive is part of the GRAND VELAS chain.
  • Playa del Carmen
  • None - None
  • None Adult
  • 1 Room