Blue Diamond Luxury Boutique - All Inclusive Adults Only

“Privacy and tranquility with excellent service”

I would like to start by emphasizing that it was by far the most privateand peaceful vacation I have everhad. My husband and I travelconstantly as a couple, but this timewe decided to try somethingdifferent, giving the opportunity tothis resort. Since our arrival we were received by the receptionis… more

I would like to start by emphasizing that it was by far the most privateand peaceful vacation I have everhad. My husband and I travelconstantly as a couple, but this timewe decided to try somethingdifferent, giving the opportunity tothis resort. Since our arrival we were received by the receptionists in a very friendlyway, I want to emphasize that wearrived a little late so we were verykind to hurry everything to rest. Theroom is comfortable, spacious andfresh, with a good minibar. Something that I am going to pointout and I agree is that we found itpeculiar that the service to the roomfor food had an extra cost, but wewere hungry so we ordered the foodis excellent despite being roomservice, however we did not . Already, to the important thing, wewere basically a week in this resort, spacious full of lush vegetation, withanimals from the region and mostimportantly VERY QUIET, if what youare looking for is peace, is not tohave people on you, crowds, this isthe place. To think that if we saw alot of people we will never feelsuffocated, we really enjoyed beingable to walk around and above all weenjoyed the beach very much! Wehave spent our entire stay there. The view from any point wasbeautiful, the beautiful room alwayspointing to the beautiful jungle, everything in this place seemed pleasant to us, the food, the roombut above all the SERVICE, a hotelfull of friendly people willing to serve, it is one of the few places where wedid not feel that money moved thestaff, which we liked very much. Iwould like to have the name ofeveryone who made this holiday sogood! THANK YOU all.

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“A great relaxing week”

We just stayed a week at this unique resort. We have stayed at many chains; Iberostar, secrets, excellence, sandals to name a few. This resort might be my favourite. Our room was huge and beautifully appointed in a resort/bamboo kind of vibe. We had two rain showers; a sitting area; a king bed; and… more

We just stayed a week at this unique resort. We have stayed at many chains; Iberostar, secrets, excellence, sandals to name a few. This resort might be my favourite. Our room was huge and beautifully appointed in a resort/bamboo kind of vibe. We had two rain showers; a sitting area; a king bed; and a patio facing the jungle that ran the length of our suite. Our suite was in a little stand alone bungalow type building and it opened on to a central patio with about 6 other bungalows circling. This was an entry level room. We had lots of privacy and no noise from other rooms , as we were in our own bungalow. The private patio had a bistro set snd lounge chairs . I saw a monkey and many Coatis from my lounger. This resort has two main restaurants and the food was outstanding, some of the best I’ve had. There was a good variety and it was all made to order, no lining up at the trough. We had no issues with air conditioning or plumbing but we did run into people who did. The activities were very zen. I attended yoga each day and a cacao ceremony in the jungle. We also saw two crocodiles and many varieties of birds. It was a relaxing week . If you are looking for a low key resort, this may be it. They do need to invest in some more umbrellas . The staff were warm and helpful.

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“This is not a 5 star Luxury Hotel”

The staff are amazing, the father son bartenders, Juan and his Dad, in the evening are masters and love their job. Jenny at the Amber Restaurant also Cesar, their service was the best. Generally all the staff were very pleasant. The food in all the restaurants was very good, there are no buffets, … more

The staff are amazing, the father son bartenders, Juan and his Dad, in the evening are masters and love their job. Jenny at the Amber Restaurant also Cesar, their service was the best. Generally all the staff were very pleasant. The food in all the restaurants was very good, there are no buffets, it is all chosen from a menu. However I use the word exquisite for the food at the Amber! We were there for 10 days and ate alternate dinners at the 2 restaurants, the Amber being Haute Cuisine. The grounds are well kept, and beautiful, the wild life is quite amazing. Now for the things that do not make it a 5 star luxury hotel. Our Sunwing flight was delayed twice, after boarding our flight at 2.30am we arrived at The Blue Diamond exhausted. We were the only couple that got off the bus. There were 2 check-in desks dealing with other guests, and it was a very slow start. We had a Junior Suite in Patio 2, our telephone didn’t work, reported it 3 times and it was never changed, our air conditioning was stuck on 25.5 at night, it was uncomfortable to sleep. We reported this several times and nothing was done. Our plunge pool was not cleaned and filled until after numerous requests, then it was not maintained or topped up. Room service was not consistent, our mini bar was never replenished, we brought a few cans of beer back to the room every afternoon and had to replenish our own coffee. After a shower the bathroom floor is treacherously slippery, put down bath towels to walk on. The beachside bathrooms are grungy, and this area of the hotel was not well kept, everything needed a new coat of paint. There were not nearly enough umbrellas on the beach, and the small beach restaurant deck had no umbrellas. Reserve your loungers on the beach with beach towels before breakfast. And my pet peeve was why would you have plastic flowers anywhere in a luxury hotel, especially in Mexico where beautiful exotic flowers grow.

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“Nice experience!”

Sure, he added, without big parties or staff harassing you or selling timeshares, this is the definition of peace and quiet in a good hotel. We spent some amazing days in this beautiful hotel surrounded by a beautiful Jungle, we were really impressed by the beauty of this place. Our room has been b… more

Sure, he added, without big parties or staff harassing you or selling timeshares, this is the definition of peace and quiet in a good hotel. We spent some amazing days in this beautiful hotel surrounded by a beautiful Jungle, we were really impressed by the beauty of this place. Our room has been beautiful, the service very good, on the part of congierge we received very good treatment from Nelly, on the part of the restaurant Mr. Dagoberto served us excellent In general all the staff makes your stay incredible, they have a very particular greeting that makes you feel very warm. Among the things included is the SPA that should not be missed, it has a steam room that is INCREDIBLE The massages and treatments are clearly extra expensive, but totally worth it, Abigail is Sensational.

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