The Royal Islander - An All Suites Resort

Mandatory fees: You'll be asked to pay the following charges at the property: Deposit: MXN 10000 per accommodation, per night A tax is imposed by the city: MXN 79.88 per accommodation, per night Sanitation services: MXN 72.62 per night We have included all charges provided to us by the property. . Optional fees: Fee for buffet breakfast: approximately MXN 260 for adults and MXN 260 for children Late check-out fee: MXN 5000 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Housekeeping is not available on Sundays and public holidays. . Special instructions: Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.. Minimum age: 25. Check in from: 4:00 PM. Check in to: midnight. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: Smoking permitted.

Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Sports/Entertainment: Guests can strike that perfect balance between exercise and relaxation in one of the 2 freshwater pools, which are outdoors and in part heated. There is a special swimming area for little ones as well. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball and golf. With windsurfing, jet skiing, banana boat rides, canoeing, sailing, catamaraning, snorkelling, diving, water aerobics and aquafit available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym and table tennis. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Guests of all ages have the opportunity to enjoy a fun entertainment programme.