Sunset Royal Beach Resort - All Inclusive

“Great beachfront service”

Antonio at the Sunset Royal was excellent getting us whatever food or drinks we wanted. The water taxi took us from the Yacht Club over there daily, and we could still charge back to our room. The sunset resorts are a great choice for the Cancun experience.

“Good time un sunset royal”

My husband and I experience at Sunset royal in Cancun Mexico was so enjoyable and fantastic.. we spent most of our time at the beach with Antonio and at the lounge bar with Estoban. Both service providers exceeded our expectations. The attention to detail and friendship we enjoyed was like being at… more

My husband and I experience at Sunset royal in Cancun Mexico was so enjoyable and fantastic.. we spent most of our time at the beach with Antonio and at the lounge bar with Estoban. Both service providers exceeded our expectations. The attention to detail and friendship we enjoyed was like being at home. Thank you so much for making me and my hisband have a great vacation.

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“Vacation!”

Beautiful beach, Excellent pool, service staff, entertainment, and food. Couldn’t be happier! Didier was wonderful with getting us up and dancing! Sunset Royal has many activities throughout the day and spa services as well. Highly recommend!

“Do not buy a membership here”

We are members of sunset resorts and payed over 20,000 usd for what we were told that we would be a prime member at all Sunset resorts. We bought our membership a tres rios last year. We booked tres rios 8 months in advance and were called 2 hours prior to our flight to tell us that tres rios was … more

We are members of sunset resorts and payed over 20,000 usd for what we were told that we would be a prime member at all Sunset resorts. We bought our membership a tres rios last year. We booked tres rios 8 months in advance and were called 2 hours prior to our flight to tell us that tres rios was closed for renovations and that our reservation was transfered to Sunset Royal in Cancun. Once there we were given a silver member bracelet that is of no value as a member. We were denied access to the members beach, the sky lounge and all the members events. Basically as sunset membership was of no value at this resort. When we bought a membership to sunset resorts last year, we bought after we were lied about everything that our 20 year membership would offer us for futur travels to sunset resorts..20,000 usd is what we paid. As for the staff at this resort, they are absolutely amazing. The beach is beautiful, the new pool is only waist deep and no pool bar. The food and the waiters were awesome. However, since Sunset management cannot treat us as members with benefits at this resort , we will never book here again. Also, the price of all inclusive has increased by about 30 to 50 percent since last year. I warn you all not to buy any membership at sunset resorts. It is a huge SCAM and you will deeply regret it.We were lied at the meeting by at least and mostly everything we were told was a huge lie. When you buy, you have 5 days to cancel. They only give you access to the site after 7 days. That is when we realized that this membership was a huge scam. We have spoken to many members who agree with us on this matter. At a time when everyone is struggling with inflation, please do not waist your money. If you book as a non member, you will like this resort as the staff are absolutely amazing. Unfortunately they are the recipients of the nasty verbal reactions of the members who are deceived . Once you buy, the sales department avoids your complaints and we were told that our false membership was our problem now and they told us to deal with it.

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