Description
Facilities: 68 junior suites and 473 double rooms are located on 9 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a … more
Location: This hotel is located in the leisure area of Cancún, enjoying a good central location. Situated directly on an inviting sandy beach, the beautiful blue sea stretches out as far as the eye can see. The town centre is around 3 km away and is well worth a visit, accessible either on foot or by car. The immediate vicinity (around 3 m) offers a vast array of shopping facilities as well as numerous restaurants, various bars, pubs, cafes and many other entertainment facilities, including a buzzing nightlife scene. The airport is approximately 20 km away.
Meals: Dining facilities include 5 restaurants, a café and a bar. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner).
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- Entertainment
- Live music
- Entertainment for adults
- Entertainment
- Pool table
- Shops in hotel
- Computer room
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Room service
- Safe
- Ironing board
- Iron
- Fan
- Cash machine
- Foreign currency exchange
- Luggage storage
- Sale of tickets
- Gardens
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Hair dryer
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Hair salon
- Conference centre
- Meeting rooms
- Restaurants
- Themed restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Garden area
- Towel Service
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Means of communication with the center
- Shuttle
- Smoking
- Smoking areas
- Activities
- Tennis court
- Water sport facilities (on site)
- Snorkelling
- Table tennis
- Golf course
- Accessibility
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Very good
Based on 9479 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 9479 TripAdvisor reviews
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BettyNarez
Palos Verdes Estates, California
10/01/2025
“Great couples/ party scene resort”
We had a great time at Riu Caribe. The entire resort is beautiful and the hospitality is great. The only thing I would have liked for them to offer is room service and beach side food and drinks
M
Maps56174842040
Essex, United Kingdom
06/01/2025
“Fantastic festive trip”
We stayed for 2 weeks over Christmas and could not fault the hotel, staff or facilities. The food in the buffet was very good quality and choice, something for everyone. The rooms were big and had everything you need. All the staff were so friendly and helpful. The level of cleanliness was somethin… more
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Travphoto1
Virginia Beach, Virginia
05/01/2025
“First timer”
First ti.e in cancun , and The Riu brought excellent service all around. Definitely looking at other Riu locations and hope they bring the same service and fun as cancun resort.
A
Aledobearcats1
Aledo, Texas
12/01/2025
“Nice Resort - Staff is Super - Some Ghettoness To The Guests”
Overall a nice resort. It seems like it caters more to the young partiers and some ghetto forces were present during our stay - but mixture of all kinds there (families to older people). Whatever you do, if you're assigned a room that ends in 14 - 28 (even number 614, 616, 618, etc.) ask to be mo… more
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Leticia S
11/01/2025
“Disappointed”
Although the resort is beautiful a lot of things there are just ok! We had traveled all day had delayed flights and was excited to get there and settled in and order room service, but to learn there was none and only offered cold hot dogs and sandwiches you had to microwave was disappointing! My hu… more
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